TORP_0354.docx

DOD COUNTER NARCOTERRORISM TECHNOLOGY PROGRAM OFFICE (CNTPO) PROGRAM AND OPERATIONS SUPPORT

PERFORMANCE WORK STATEMENT (PWS)

COLOMBIAN COUNTER-NARCOTICS (CN) STRATEGIC

COMMUNICATIONS SUPPORT

TORP 0354

9 NOVEMBER 2013

1.0 MISSION OBJECTIVE.

The DoD Counter Narcoterrorism Program Office (CNTPO) was established to create counter narcoterrorism technology (CNT) networks, infrastructure, and capabilities worldwide that are focused on the detection, identification, and disruption of narcoterrorist activities and organizations. This task effort will support the War Fighter in the combating of narcoterrorism worldwide.

2.0 SCOPE.

The scope of this effort shall be constrained to provide, under DoD Counterdrug authorities, open source counterdrug intelligence collection, analysis and dissemination; counterdrug related training, establishment, sustainment, and support of a communications capability; and the delivery of open source analysis to officials of the Ministry of Defense (MOD) for the Republic of Colombia, the US Embassy in Colombia, U.S. Southern Command (USSOUTHCOM) J3/J8, and to the Office of the Assistant Secretary of Defense for Counter-Narcotics and Global Threats (DASD-CN/GT). Additionally, the scope extends to provide communications coordination between the U.S. Embassy and the Government of Colombia. Training and analysis efforts must have a counterdrug or counter-narcoterrorism nexus, to include initiatives supporting counter-threat finance.

2.1 Background.

The purpose of this work statement is to provide a continuation of support under an expiring contract (W9113M-07-D-0006/0060) that supplies counter narcotic (CN) public communications support and facilitation on behalf of the Department of Defense (DoD) to assist the Republic of Colombia Ministry of Defense (MOD). This effort meets a current need of the U.S. Embassy in Colombia, DASD-CN/GT and the Government of Colombia to detect, interdict, disrupt, or curtail any activities related to substances, material, weapons, or resources used to finance, support, secure, cultivate, process, or transport illegal drugs.

2.2 Task Order Objective.

The principal objective of this effort is to enhance the counter-narcotics and counter-narcoterrorism capabilities of officials of the Ministry of Defense (MOD) for the Republic of Colombia with counternarcotics and counter-narcoterrorism responsibilities. In achieving this objective, the following key task objectives apply:

a. Increase the knowledge, skills, and abilities of selected Colombian Government personnel through training and mentoring; and

b. Increase the ability of Colombian Government personnel to understand the impact of open source provider’s treatment of CN/CNT related themes through the delivery of analysis and information.

This T/O PWS establishes the requirements for the contractor to provide support in the Basic Contract task areas of 4.3.2.9 Training and 4.3.3.1 Professional, Management, Administrative and Program Support.

3.0 PERFORMANCE REQUIREMENTS.

3.1 Base Requirement - Strategic Communications Training.

3.1.1 The contractor shall provide 121 hours of training to MOD for the Republic of Colombia personnel. Training subjects shall continue to advance current capabilities of the Colombian Government to sustain an organic strategic communications program in support of CN/CNT issues. The contractor shall propose the manner and frequency with which this support shall be conducted; however, the following shall be included (as stated below):

3.1.1.1 The demonstrated ability to design, implement, and evaluate the effectiveness of a strategic communications campaign targeted at non-US audiences in support of one or more counter-narcotics or counter-narcoterrorism themes without contractor assistance;

3.1.1.2 The demonstrated ability to communicate with local, national, and regional audience without contractor assistance;

3.1.1.3 The demonstrated ability to provide own-force training on strategic and public communications topics without contractor assistance; and

3.1.1.4 The contractor shall also provide 35 hours a month of mentoring. Mentoring shall focus on improving the demonstrated ability of the Colombian Government to develop, implement, and sustain a comprehensive strategic public communications program through media analysis and information products.

3.1.2 The contractor shall provide a training plan, including key training objectives, training syllabus/course of instruction and the intended trainees (by name or position) within 60 calendar days of contract award. Individual classes/courses of instruction shall include outlines of training.

3.2 Base Requirement - Open Source Counter Narcotic Collection.

The contractor shall conduct open source intelligence collection from media outlets in support of counter narcotic intelligence analysis requirements and provide near-real time analysis reports to officials of the Colombian Government, the US Embassy in Colombia, USSOUTHCOM J3/ J8, and DASD-CN/GT. A list of media outlets shall be included in each monthly report. “Near real-time” means updates and notifications are refreshed via push-email within 4 hours of a media release.

3.2.1 This analysis shall, at a minimum, include a translation review, aggregation, and temporal impact of English and Spanish language references appearing in print, radio, television, and on-line based on counter narcotic issues as identified by the US Embassy and/or Colombian Government. At least 25 open sources will be monitored during the performance of this task.

3.2.2 The contractor shall deliver analysis products during the performance of this task. The proposed analysis shall be provided as visual statistical analysis across traditional and social media at the quote and statement level.

3.2.3 The open source analysis distribution shall include the ability to enroll and dis-enroll US and Colombian Government subscribers via email; the addition of new subscribers and deletions of subscribers shall be tracked and the list of subscribers, with additions/deletions noted, shall be provided as an attachment in the Contractor’s Progress Report.

3.3 Option A - Demobilization of the Base Requirement.

The Contracting Officer (KO) will provide a minimum of thirty (30) days’ notice to initiate the demobilization. A thirty (30) calendar-days period shall be used for demobilization (demobilize personnel, equipment, and services).

4.0 WORK HOURS AND LOCATION.

The principal place of performance for this T/O shall be in Bogota, Colombia. However, travel to European countries and to Mexico/Latin American countries may be required in support of the task objectives. The contractor may be required to provide labor hours in excess of 40 hours per work week to include holiday and weekends.

Note that for T/O performance an average work week in the region requires up to 60 hours per week, which the Contractor shall be responsible for planning, resourcing and executing as directed by the Government.

5.0 OTHER PERFORMANCE REQUIREMENTS.

5.1 Data Rights.

All written documentation (such as training, reports, studies, analyses, etc.) or software (both source and executable code) developed pursuant to (or incidental to) the performance of this contract shall be considered a “Special Work” pursuant to DFARS 252.227-7020, Rights in Special Works. The contractor shall provide all written documentation to the COR and TM.

5.2 Contractor Personnel Identification.

The contractor shall clearly identify and introduce all contractor personnel and efforts as provided under contractual obligation on behalf of the DASD CN&GT when interfacing with any U.S., host country, and/or third country officials.

5.3 Control Procedures.

The KO is the governing authority for this effort and through COR and the TM shall monitor contractor performance and review all products and deliverables.

All proposed strategic and real-time communications illustrative information of suggestions, etc., provided to partner nations must be directly related to drug control and counter drug and counter-narcotics themes, issues.

The contractor shall advise and assist the Government, but shall not make final decisions or certifications on behalf of the Government, nor perform any inherently Government functions. The contractor and its employees shall not represent the Government nor appear to represent the Government in performance of these contract services.

5.4 Defense Base Act (DBA) Insurance.

DBA insurance is required for all personnel performing work OCONUS under this task order.

5.5 Meetings, Briefings, and Publications.

The contractor shall participate in technical interchange meetings, to be scheduled upon request of the responsible KO or written designee, to discuss and to informally evaluate the contractor’s efforts and accomplishments in direct relation to specific T/Os. During the meetings, the contractor shall present necessary data to enable a joint review of its various assigned tasks, attendant schedules, and resource expenditures. The contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the COR or TM of any problems with contract execution and any proposed solutions. The contractor shall attend and participate in other meetings, as scheduled by the responsible KO or written designee.

6.0 TEMPORARY DUTY (TDY) TRAVEL.

The contractor shall perform TDY non-local travel, as required in the performance of this T/O. The contractor shall provide the performance of this task order OCONUS and within the Continental United States (CONUS).

The contractor shall adhere to Department of Defense policy for OCONUS travel. At a minimum, this includes working with CNTPO to meet the requirements for theater, country, and special area clearances (if applicable).

All travel required and approved under this T/O will be paid IAW the Basic Contract by reimbursement to the contractor. Only required travel previously approved or directed by the COR or TM will be reimbursed under this T/O.

7.0 GOVERNMENT FURNISHED EQUIPMENT OR MATERIAL (GFE/GFM).

No in-country arrangements for lodging, meals and incidentals, transportation, force protection, other services or information will be provided by the Government. Equipment identified in the GFE inventory below will be provided for performance of this T/O:

8.0 SECURITY.

All work performed under this T/O shall be unclassified, however, the contractor, however, shall comply with all operational security requirements for the unit and location supported.

9.0 TASK ORDER DELIVERABLES.

9.1 The following deliverables are required as set forth in the Basic Contract:

*Copies are to be submitted electronically whenever possible. Recipients at a minimum should include the COR and TM.

**Unless specified otherwise, numbers of days after the effective date of the task order.

9.2 The following deliverables are unique deliverables required as set forth in this PWS:

Technical Reports – Study/Services – Studies/Assessments/ Documentation/Media Products

Technical Report – Study/Services – Training Plans

Technical Report – Study/Services – Final Report & Presentations

*Copies are to be submitted electronically whenever possible. Recipients at a minimum should include the COR and TM.

**Unless specified otherwise, numbers of days after the effective date of the task order.

10.0 DATA REQUIREMENTS:

10.1 Contractor’s Progress Report (CDRL A002).

A comprehensive progress report shall be delivered monthly to the Subject Matter Expert (SME) in addition to those individuals identified within the table of deliverables. The report shall, at a minimum, contain an overall schedule, the current status of funding on the T/O, accomplishments completed to include training metrics, any potential problems, and any lessons learned. These reports are due ten (10) business days from the end of the previous month.

10.2 Status Meeting (CDRL A003).

The contractor shall provide a status review either in person, via teleconference or via electronic mail within ten (10) business days of a request by the KO, COR or TM. This will include a PowerPoint presentation which will address current status of the T/O, including a technical/management review, a financial review (at a minimum the status of invoicing), anticipated risks/risk mitigations, delivery status including anticipated dates, status of any export compliance/ITAR issues, Technical Assistance Agreements (if required), country clearance issues for personnel traveling Outside Contiguous United States (OCONUS), anticipated modifications, etc.

10.3 Management Plan (CDRL A00G).

The contractor shall provide a Task Order Management Plan (T/OMP) that shall define a management system to plan and control the effort under each specific T/O. The T/OMP must delineate how the contractor plans to accomplish the effort supporting the specific T/O, to include a breakout of Direct Productive Person Hours (DPPHs), travel, material, ODC, DBA Insurance, a milestone schedule, and a schedule for the planned expenditure of funds. At a minimum, the contractor’s management plan shall include the following:

· Project Team Organizational Structure

· Roles and Responsibilities

· Cost Management

· Schedule Management

· Resource Management

· Risk Management

· Operations Security

· Monitoring and Control

· Reporting

10.4 Program Reviews (CDRL A006).

The contractor shall support program reviews (commonly called program management reviews (PMR) in support of CNTPO, which typically occur once per calendar quarter, but may be scheduled as necessary. Formats for PMRs will be provided by the COR ahead of PMRs. In addition, the dates and locations will be announced well in advance of the meetings. In some cases, time will be allotted for the contractor to meet individually with representatives from CNTPO to discuss contractual issues.

10.5 Master Schedule (CDRL A001).

The contractor shall provide a master project schedule for Government approval. The contractor shall create, maintain and report the schedule in conjunction with the contractor’s progress report after initial delivery. The schedule shall cover all phases of the project from kick off to task order close out. The contractor’s master schedule shall include but not be limited to, the following information:

· Timeline for providing proposed staffing

· Timeline for procurement of equipment

· Timeline for training

· Timeline for mentoring

· Timeline for turnover of contractor functions

· Milestones for T/O deliverables

10.6 Task Order Quality Control Plan (TOQC) (CDRL A00G).

The contractor shall provide a draft TO QC Plan with its response to the TORP. The final plan shall be provided within 30 business days after the date of the task order award. At a minimum, the TOQC Plan shall address the following:

• QC Execution: The plan shall not be cursory, but shall discuss specifically how the prime contractor will execute its QC responsibilities. The TOQC Plan shall include a clearly defined QC process, key performance indicators, QC schedules and QC personnel, by name, to include those that will be performing subcontractor oversight and oversight of activities in-theater. The plan shall address how QC trend analysis and tracking of corrective actions will accomplished.

• The TOQC Plan shall discuss the prime's management activity that will provide oversight and involvement in the QC process. QC personnel should not be buried in the organization, but should have a direct line to upper management.

• Reporting: Monthly contractor progress reports shall specifically discuss quality control activities over the reporting period and planned activities for the next period. Information shall specifically address WHO conducted the QC, WHEN was the QC executed, HOW was the QC executed and WHAT the findings and corrective actions were. Trends overtime shall be discussed.

Invoice Quality Control and Review: The contractor shall discuss how invoice reviews will be conducted, to include discussion on how the primes, subcontractor and supplier supporting data will be reviewed for consistency with task order requirements and the contractor's approach to execute the task order.

10.7 Transition Plan (CDRL A00G).

Among the over-arching objectives of this task order is a desire to transfer a set of knowledge, skills and abilities (KSA’s) to Colombian Government officials (described more fully in section 2.2 and 3.1 of this PWS) such that they will be eventually be capable of conducting effective strategic communications planning and implementation without the use of U.S. Government contracted services. In support of this, the contractor shall propose a plan for how this transition of KSA’s will be accomplished. Major milestones from this plan shall be included and tracked on the contractor’s master schedule.

10.8 Studies/Assessments/Documentation/Media Products (CDRL A00E).

The contractor shall provide all English version written documentation to include recommendation and other memorandums, white papers, agendas, meeting minutes, workshop agendas and minutes, case studies, strategy documentation, media products, and any other deliverable documentation or products to the TM and COR as required to accomplish the task order requirements. The contractor shall coordinate with the TM and COR on all other written documentation and products as identified above that would require translation.

10.9 Training Plans (CDRL A00E).

The contractor shall present its training plans, including key training objectives, training syllabus/course of instruction and the intended trainees (by name, agency, and position) within 60 calendar days of contract award to the TM and COR. Individual classes/courses of instruction shall include outlines of training.

10.10 Final Reports and Presentations (CDRL A00E).

The contractor shall provide final reports and presentations as required to accomplish the task order requirements. All reports developed under this task order shall be provided to the COR or TM for approval and further distribution.

All reports resulting from this task order shall contain the following disclaimer statement on the cover of such reports:

“The views, opinion and findings contained in this report are those of the author(s) and should not be construed as an official Department of Defense position, policy, or decision, unless so designated by other official documentation.”

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DOD COUNTER NARCOTERRORISM TECHNOLOGY PROGRAM OFFICE (CNTPO) PROGRAM AND OPERATIONS SUPPORT PERFORMANCE WORK STATEMENT (PWS)

COLOMBIAN COUNTER-NARCOTICS (CN) STRATEGIC

COMMUNICATIONS SUPPORT

For Official Use Only/Procurement Sensitive Information - See FAR 2.101/3.104 Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited

Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited

APPENDIX A

PERFORMANCE REQUIREMENTS SUMMARY MATRIX

PERFORMANCE

OBJECTIVE

Performance meets all technical and functional requirements, and is highly responsive to changes in technical direction and/or the technical support environment

Personnel qualifications, assessments, evaluations, analyses, recommendations, and related input are thorough, reliable, highly relevant to T/O requirements, and consist of substantial depth and breadth of subject matter expertise.

Deliverable reports contain all required data and meet all applicable CDRL requirements Contractor technical performance meets all T/O requirements.

Adequate Key Personnel with appropriate qualifications including security clearances provided at least 95% of time. Problems that are encountered are minor and resolved in a satisfactory manner.

EXCEPTIONAL

Performance meets all and exceeds many T/O requirements. Performance delivered with no required re-performance/rework 99% of time; problems that are encountered are minor and resolved in a highly effective manner.

VERY GOOD

Performance and deliverables meet all and exceed some T/O requirements. Performance delivered with no required re-performance/rework at least 97% of time; problems that are encountered are minor and resolved in an effective manner.

SATISFACTORY

Performance and deliverables meet all T/O requirements. Performance delivered with no re-performance/rework at least 95% of time; problems that are encountered are minor and resolved in a satisfactory manner.

MARGINAL

Some T/O requirements not met and/or performance delivered with re-performance/rework required more than 20% of time. Problems encountered were resolved in a less than satisfactory manner.

UNSATISFACTORY

Many T/O requirements not met. Numerous re-performances/rework required. Substantial problems were encountered and inadequate corrective actions employed.

Services Assignment of performance rating for schedule criteria:

EXCEPTIONAL

T/O milestones/ performance dates met or exceeded 99% of time (excluding government caused delays)

VERY GOOD

T/O milestones/ performance dates met or exceeded at least 97% of time (excluding government caused delays)

SATISFACTORY

T/O milestones/ performance dates met or exceeded at least 95% of time (excluding government caused delays)

MARGINAL

T/O milestones/ performance dates met less than 95% of time (excluding government caused delays)

UNSATISFACTORY

T/O schedule/performance dates met less than 80% of time (excluding government caused delays)

Actual T/O labor resource mix is maintained within 3% of originally awarded T/O resource mix; travel and ODCs effectively monitored and controlled.

EXCEPTIONAL

Actual T/O resource mix maintained within originally awarded TO resource mix

VERY GOOD

Actual T/O resource mix maintained within 1% of originally awarded TO resource mix

SATISFACTORY

Actual T/O resource mix maintained within 3% of originally awarded TO resource mix

MARGINAL

Actual T/O resource mix maintained within 10% of originally awarded TO resource mix UNSATISFACTORY Actual TO resource mix exceeds 10% of originally awarded TO resource mix

EXCEPTIONAL

Actual T/O small business participation meets or exceeds small business participation goals.

VERY GOOD

Actual T/O small business participation meets 90% of small business participation goals.

SATISFACTORY

Actual T/O small business participation meets 80% of small business participation goals.

MARGINAL

Actual T/O small business participation meets 75% of small business participation goals.

UNSATISFACTORY

Actual TO small business participation meets less than 75% of small business participation goals.

Do Not Release Beyond USASMDC, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release and Release Beyond Listed Entities Is Strictly Prohibited