TORP_0391.docx

DOD counter narcoterrorism program office (CNTPO) program and operations support counter narcotics and global threats (cn&gt) division northcom SEMAR & MEXMAR Equipment

PERFORMANCE WORK STATEMENT (PWS)

TORP 0391

12 September 2014

1.0 MISSION OBJECTIVE.

The DoD Counter Narco-terrorism Program Office (CNTPO) currently being managed by the Counter Narcotics and Global Threats (CN&GT) Division was established to create worldwide Counter Narcotics Technology (CNT) networks, infrastructures, and capabilities that are focused on the detection, identification, and disruption of narcotics activities and organizations. This task effort will support the War Fighter in combating narcotics activities globally.

2.0 SCOPE.

2.1 Task Order (T/O) Objective. The objective of this T/O is to procure, ship and deliver equipment and provide end user training to the Mexican Navy (SEMAR) and Mexican Marines (MEXMAR). Items include but are not limited to Night Vision goggles (NVG), Tactical Communications Equipment, Weapons Maintenance Kits, Hand-Held Global Positioning System (GPS), Tactical Surveillance Equipment, Night Vision Device Maintenance Kits, Personal Protective Equipment, Tactical Response Medical Kits, Fast Rope Kits, and Infrared Strobes. Equipment will be used to support Counter Narcotics (CN) efforts along the US/Mexico border.

2.2 Basic Contract References. This T/O PWS establishes the requirement for the Contractor to provide support in the Basic Contract PWS task area(s) of: 4.3.2.7 Logistics Support and Equipment; 4.3.2.8 Preservation, Packing and Marking; 4.3.2.9 Training; and 4.3.3.4 Material and Equipment Purchase.

3.0 T/O PERFORMANCE REQUIREMENTS. The Contractor shall:

3.1 Procure, ship and deliver the equipment specified in this T/O PWS and provide equipment training as indicated.

3.2 Provide all labor, materials, equipment, travel, DBA insurance, and required actions to satisfy the requirements specified in this T/O PWS.

3.3 Ensure all equipment is new and supplied with Original Equipment Manufacturer (OEM) user and maintenance manuals in Latin American Spanish in accordance with (IAW) PWS paragraph 8.9 and 8.9.1. The end user shall be the licensee for all software.

3.4 Provide Technical Data and Documentation and standard OEM warranties IAW PWS paragraphs 8.8 and 8.9.1. The terms of the warranties shall be clearly presented in the name of End User (EU). As prescribed in FAR 12.404, the contractor agrees that the supplies or services furnished under this contract shall be covered by the minimum warranties which are offered to the general public. All utilization of commercially available OEM warranties associated with the equipment shall be the responsibility of the EU upon receipt of the material from the United States Government (USG).

3.5 All items shall be delivered Free on Board (FOB) within nine (9) months of contract award. Items in PWS paragraphs 3.10 – 3.11.7 shall be delivered in a single shipment to the SEMAR freight forwarder addressed below in this paragraph. Items in PWS paragraph 3.11.7 shall be delivered in a single shipment to MARFORNORTH as prescribed in PWS paragraph 3.11.7.1. No other partial shipments of ordered items are authorized unless preapproved or requested by the Contracting Officer (KO), Contracting Officer's Representative (COR) or Program Manager (PM). Any change in the delivery location will be approved by the KO via a modification to the T/O. The SEMAR freight forwarder address and points of contact are:

Ramirez Distribution Services, Inc.

501 NAFTA Blvd Parque Industrial Milo Laredo, Texas 78045

3.6 Complete and provide a DD250, Material Inspection and Receiving Report for each delivery. Serial numbered items shall be listed on the DD250. A draft DD250 shall be provided one (1) month prior to delivery. Final DD250 shall be provided concurrent with delivery and USG acceptance.

3.7 Final inspection and acceptance for items in PWS paragraphs 3.10 – 3.11.7 will be held at the SEDENA freight forwarder listed above. Final inspection and acceptance for items in PWS paragraph 3.11.7 shall be held at the MARFORNORTH location prescribed in PWS paragraph 3.11.7.1. The contractor shall coordinate and facilitate the inspection visit.

3.8 Procure all applicable export licenses and associated technology transfer agreements for transfer of equipment to Mexico regardless of final delivery location. Export licenses, documentation, and approvals shall be obtained, IAW T/O PWS paragraph 8.7, before conducting any delivery activities. Export licenses and International Traffic in Arms Regulation (ITAR) compliance are required by the freight forwarder in order to export equipment to Mexico; therefore, the contractor shall be responsible for ITAR compliance, customs clearance, and all associated taxes, duties and customs fees, and other related charges. Waivers or exemptions may be available to preclude the payment of customs fees, duties and other related charges. After the USG accepts final delivery of the equipment at the freight-forwarder and MARFORNORTH location, it will be the responsibility of the freight forwarder and MARFORNORTH to deliver equipment to Mexico.

3.9 The contractor shall ensure the appropriate Technical Assistance Agreements (TAAs) and/or applicable export licenses are in place before conducting any activity under this T/O that requires such approval and documentation. Should a TAA be required, the Contractor shall include in their proposal the lead time required to obtain necessary documents from the US State Department Bureau of Political Military Affairs, Directorate of Defense Trade Controls, Office of Defense Trade Controls Licensing.

3.10 Base Requirement. The Contractor shall procure, ship and deliver equipment and provide end user training as follows:

3.10.1 Night Vision Goggles (NVG) (Brand Name Only)

AN/PVS-14 Advanced Night Vision Tactical First Responder Kits (Brand Name Only).

Salient Characteristics/Specifications:

- Resolution: 64 lp/mm (typ)

- Gain: Adjustable from 25 to more than 3000 fL/fL

- Magnification: 1x Field of View: 40º Objective

- Objective Lens: f/1.2

- Eyepiece Lens: EFL 26 mm

- Diopter Adjustment: +4 to -6

- Focus: 25cm to infinity

- Range of Voltage Required: 2.7 – 3.0 Volts

- Battery Type: One (1) AA size

- Battery Life: Approx. 50 hrs at room temp

- Weight: 12.2 oz. (351.53 grams)

- Dimensions: 4.5” (L) x 2” (W) x 2.25” (H)

- Operating Temperature: -51°C to +49° C

- Storage Temperature: -51°C to +49° C

3.10.1.1 Conduct one (1) in-country NVG train-the-trainer session at a SEMAR facility in Mexico City, Mexico. Training shall be no more than eight (8) hours per day and no longer than five (5) days duration. The host nation will provide transportation for trainers to and from Mexico City and the training facility. Class size will not exceed thirty (30) students. The course of instruction (COI) shall be submitted IAW T/O PWS paragraph 8.10. Training dates shall be coordinated with the Office of Defense Coordination (ODC) Mexico, US NORTHCOM, and the ACC AMIC Program Manager (PM) and Contracting Officer's Representative (COR). Consistent with US law and policy, the US Embassy-Mexico will vet all students prior to training. This vetting will be executed within 120 days of contract award. Note, US NORTHCOM may have a service component member observe training.

3.10.2 Tactical Communications Equipment (Brand name or equivalent)

Peltor Con Tac III ACH Kit, Split Audio

Salient Characteristics/Specifications:

- Color: Black

- Rail attachment kit

- Single COMM headset with split audio

- Ambidextrous noise-cancelling boom mic

- Stereo "talk thru" feature

- Level-dependent surround sound

- NRR 21 dB (headband model)

- Run on 2 - AAA batteries (500+ hours)

- Soft, padded ear cushions

- 3 ft. submersible for up to 30 min. (salt water survivable)

Ops-Core FAST Ballistic Helmet

Salient Characteristics/Specifications:

- Color: Black

- Lightweight, multi-impact, ventilated liner with repositionable EPP impact pads and LDV closed-cell comfort foam

- Occ-Dial adjustable fitband with replaceable leather front, nape, and side pads that detach to allow donning and doffing of COMs headsets with internal top headbands

- Integrated Head-Loc chinstrap retention system

- FAST-ARCs - 4 Position Accessory Rail

- Work in conjunction with locking and rotating adapters that utilize emergency break-away features for airborne operations

- Upper ARC dovetail for devices like low-profile lights, video camera, visor, mandible and up-armor side covers

- Corner ARC buckle receiver for gas and O2 mask strap kit attachments

- Lower ARC dovetail for devices like flip-out COMs headset, battery pack, goggle strap keeper, mandible and up-armor side covers

- Over-the-center side hook attachment for devices like illuminator, strobe light and battery pack

- BISS-NVD lanyard

- Standard MARSOC/WARCOM night vision 3-hole mount pattern

Ops-Core VAS Shroud for ACH and FAST Ballistic Helmet

Salient Characteristics/Specifications:

- Color: Black

- Snag free for HALO, HAHO and static line operations

- All aluminum construction with powder coated finish and stainless steel ballistic hardware

- Fit all ACH, MICH, PASGT and Lightweight Marine Helmets with the MARSOC / WARCOM 3-hole pattern

- Include a foam gasket that prevents vibration and wobble

- Can be used for mounting night vision devices (requires night vision mounting arm and NVG goggles)

3.10.3 Handheld Global Positioning System (GPS) (Brand name or equivalent)

Garmin Oregon 600T

Salient Characteristics/Specifications:

- Physical Dimensions: 2.4" x 4.5" x 1.3" (6.1 x 11.4 x 3.3 cm)

- Display Size: 1.5"W x 2.5"H (3.8 x 6.3 cm); 3" diag (7.6 cm)

- Display Type: 240 x 400 pixels

- Weight: 7.4 oz. (209.8 g) with batteries

- Battery: 2 AA batteries, NiMH or Lithium (recommended)

- Battery Life: 16 hours

- Water Rating: IPX7

- Floats: No

- High-Sensitivity Receiver: Yes

- Interface: high-speed USB and NMEA 0183 compatible

- California Mexico topographic maps (must include all of Mexico)

- Include Mexico street and marine maps

3.10.4 Weapons Maintenance Kits (Brand name or equivalent)

3.10.5 Tactical Surveillance Equipment (Brand name or equivalent)

Oregon 650t GPS Include:

- California Mexico topographic maps (must include all of Mexico)

- Include Mexico street and marine maps

Getac B300; configure as follows:

- Windows 7 Operating System

- 4300M Processor

- 13" XGA Display

- 4GB Storage and Memory

- Waterproof Backlit Keyboard

- Touchpad Pointing Device

- Super-Multi DVD

- Intel Dual Band Wireless-AC 7260 Comm

- Salt/Fog Compliant

- Night Vision Compatible

3.10.6 Night Vision Device (NVD) Maintenance Kit (Brand name or equivalent)

3.11 Optional Items. The Contractor shall procure, ship and deliver the following equipment:

3.11.1 Option A – Personal Protective Equipment (Brand name or equivalent)

3.11.2 Option B – Tactical Response Medical Kits (Brand name or equivalent)

T3 Medical Kit

Salient Characteristics/Specifications:

- Black

- Dimensions of Case Closed: H 7 in. x W 4.5 in. x D 2.75 in.

- Weight: 1 lb. 5 oz.

- Kit Contents:

-- 2 Sets Nitrile Gloves -- 28FR NASO Tube with Lube -- FoxSeal chest Seal -- Decompression needle 14Gx3.25" -- MET Tourniquet -- Quickclot Combat Gauze -- Primed Gauze -- 6" Bandage -- 7.25" Shears

3.11.3 Option C – Fast Rope Kits (Brand name or equivalent)

3.11.4 Option D – Infrared (IR) Strobes (Brand name or equivalent)

IR Strobes

VIPIR Dual Spectrum 5 LED’s Special Flash Pattern

Salient Characteristics/Specifications:

- Battery Source: One Lithium 3Vdc (Type: 123A)

- Housing Colors: Black

- Housing Material: High-tech Polymer

- Dome Lens: High Impact Polycarbonate, Clear

- Operating Temperature: -20 to 65 degrees Celsius

- Water Proof Rating: 330ft

- Visibility Range: 20 Miles IR

3.11.5 Option E - Night Vision Device (NVD) Spare Parts (Brand name or equivalent)

NVD Spare Parts for AN/PVS-7 Series

NVD Spare Parts for ANVIS-6 (V3)

3.11.6 Option F - Night Vision Device (NVD) Special Tools (Brand name or equivalent)

3.11.7 Option G - Vehicle Stop Training Equipment (Brand name or equivalent). Vehicle stop training equipment will be provided to GOM MEXMAR to support law enforcement missions throughout Mexico, including the Southern Border Area, in their CN efforts. After USG acceptance, MARFORNORTH will deliver equipment to MEXMAR at the GOM training bases in Puerto Chiapas and San Luis Carpizo, Mexico.

3.11.7.1 Deliver all equipment in PWS paragraph 3.11.7, in support of MEXMAR, to US Marine Forces Northern Command (MARFORNORTH) at:

MARFORNORTH

2200 Opelousas Ave New Orleans, LA 70146

4.0 OTHER PERFORMANCE REQUIREMENTS.

4.1 Work Hours and Location. The principal place of performance for this T/O shall be within the contiguous United States. Receipt and delivery of equipment, tools, data and documentation shall take place at the freight forwarder identified in paragraphs 3.5 and 3.11.7.1. Training shall be conducted at a SEMAR facility in Mexico (OCONUS) as indicated in PWS paragraph 3.10.1.1.

4.2 Meetings, Briefings, and Publications. The Contractor shall participate in technical interchange meetings, to be scheduled upon request of the responsible Contracting Officer (KO) or written designee, to discuss and to informally evaluate the Contractor’s efforts and accomplishments in direct relation to this T/O PWS. During the meetings, the Contractor shall present necessary data to enable a joint review of various assigned tasks, schedules, and resource expenditures. The Contractor shall present and participate in technical discussions and shall inform, in a timely fashion, the PM and COR of any issues with contract execution and provide proposed solution(s). The Contractor shall attend and participate in other meetings, as scheduled by the responsible KO or written designee.

5.0 TEMPORARY DUTY (TDY) TRAVEL.

The Contractor shall perform TDY travel, as required in the performance of this effort. Specific areas of travel: Louisiana, USA; Texas, USA; and Mexico. The Contractor shall obtain approval from the COR or PM prior to performing any TDY travel. All travel required and approved under this T/O will be paid IAW the Basic Contract by reimbursement to the Contractor. The Contractor shall ensure that all OCONUS travelers have a country approval to enter Mexico as well as a Letter of Authorization approved by the KO prior to travel. Only required travel approved by the KO, COR or PM will be reimbursed under this T/O.

6.0 GOVERNMENT FURNISHED EQUIPMENT OR MATERIAL (GFE/GFM).

None.

7.0 SECURITY.

All work performed under this T/O shall be unclassified.

8.0 TASK ORDER DELIVERABLES.

The following deliverables are required as set forth in the basic contract:

Reference

T/O PWS

Reference Due

20-physical, per course of instruction

*Unless otherwise stated, CDRLs shall be submitted electronically (Microsoft Office, i.e. Word, Excel, PowerPoint, etc.) to the PM, COR, AMIC Acquisition Org Email (amic.pmt.acq@us.af.mil), and the Delivery Assurance Team email (cntposeta@meicompany.com). When sending Microsoft Access, Visio, or Project files, also submit an Adobe PDF version.

8.1 Management Plan (CDRL A00G). Deliver a management plan seven (7) calendar days after contract award. The plan shall define a management system to plan and control this T/O effort and delineate how the Contractor plans to accomplish the effort supporting the specific T/O. This shall include a breakout of Direct Productive Person Hours (DPPHs), travel, material, ODC, DBA Insurance, a milestone schedule, and a schedule for the planned expenditure of funds.

8.2 T/O Quality Control Plan (CDRL A00G). Deliver a draft T/O Quality Control (QC) Plan with your TORP proposal. The final plan shall be provided forty-five (45) calendar days after contract award. Subsequent reports are due on the 15th of each month. At a minimum, the T/O QC Plan shall address the following:

8.2.1 QC Execution. The plan shall not be cursory, but discuss specifically how the prime contractor shall execute its QC responsibilities. The T/O QC Plan shall include a clearly defined QC process, key performance indicators, QC schedules and QC personnel, by name, to include those that will be performing subcontractor oversight and oversight of activities in-theater. The plan shall address how QC trend analysis and tracking of corrective actions will accomplished.

8.2.2 The T/O QC Plan shall discuss the prime's management activity that will provide oversight and involvement in the QC process. QC personnel shall not be buried in the organization, but shall have a direct line to upper management.

8.2.3 Reporting. Monthly status reports shall specifically discuss QC activities over the reporting period and planned activities for the next period. Information shall specifically address WHO conducted the QC, WHEN was the QC executed, HOW was the QC executed and WHAT the findings and corrective actions were. Trends overtime shall be discussed.

8.2.4 Invoice Quality Control and Review. The contractor shall discuss how invoice reviews will be conducted, to include discussion on how the primes, subcontractor and supplier supporting data will be reviewed for consistency with task order requirements and the contractor's approach to execute the task order.

8.3 Contractor’s Progress Report (CDRL A002). Deliver a comprehensive progress report forty-five (45) calendar days after contract award. Subsequent reports are due the 15th of each month. The report shall, at a minimum contain an overall schedule, the current status of funding on the T/O, accomplishments completed, potential issues, and any lessons learned.

8.4 Master Schedule (CDRL A002). Deliver a master schedule forty-five (45) calendar days after contract award. Subsequent reports are due the 15th of each month. The contractor shall create, maintain, and report the schedule in conjunction with the progress report after initial delivery. The schedule shall cover all phases of the project from T/O kick-off to T/O close-out. The master schedule shall, at a minimum include the following information:

· Timeline and milestones for procurement, shipment and delivery of equipment

· Timeline and milestones for preparation and execution of applicable export document

· Timeline and milestones for deliverables

In the event there are any changes or delays associated with equipment procurement or T/O deliverables, the Contractor shall update the master schedule and provide it to the USG for approval within ten (10) days of identifying the change or delay.

8.5 Status Meetings (CDRL A003). Participate in status meetings as scheduled by USG and deliver meeting minutes five (5) calendar days after the meeting. Provide a T/O status either in person, via teleconference or via electronic mail as scheduled by the USG. Status meeting may be verbal and include workbooks or charts that address current status of the T/O, a technical/management review, a financial review, anticipated risks/risk mitigations, delivery status including anticipated dates, status of any export compliance/ITAR issues, country clearance concerns for personnel traveling OCONUS, anticipated modifications, etc.

8.6 Program Reviews (CDRL A004). Participate in and support Program Reviews (commonly referred to as Program Management Reviews (PMRs)) as scheduled by the USG. PMRs typically occur once per calendar quarter, but may be scheduled as necessary. Date and location will be announced well in advance of the PMR. PMR format will be provided by the PM or COR prior to the scheduled dates.

8.7 Licenses, Export Agreements & Certifications (CDRL A00G). Provide copies of applicable licenses, export agreements, and certifications ten (10) calendar days prior to final equipment delivery. At a minimum include the following components:

· Cover letter describing the purpose, a description of each attachment, Point of Contact, contract and TORP #

· Attachment(s) should be originals or certified originals and be dated, signed by cognizant authority, and indicate specific agreement terms

· English translation of foreign language documents

8.8 Technical Data and Documentation (CDRL A00H). Deliver all applicable technical data and documentation electronically forty-five (45) calendar days prior to delivery in English. Physical documents are due concurrent with equipment delivery and shall be in Latin American Spanish. Technical data and documentation includes: OEM manuals and directions for use; maintenance manuals, system software documentation; installation instructions; warranty and licensing terms and conditions; and other related technical publications pertaining to the operation and support of the equipment delivered under this T/O. The contractor shall ensure Purchase Orders (POs) contain provisions for delivering all Technical Data and Documentation.

8.9 Product Support Plan (CDRL A00G). The contractor shall provide a Product Support Plan forty-five (45) calendar days prior to delivery/shipment. The plan shall describe a clear process that explains the acquisition, delivery, transfer, and end user product support for all items procured IAW this Task Order. Include, as applicable, the following information:

· Roles and responsibilities of all entities involved in the acquisition, delivery, transfer and end user product support

· How items will be moved/transferred, from the manufacturer, through other parties, to the end user; include method of delivery (ex. ground, air, electronically) and delivery location(s). Identify documentation required to complete the movement/transfer of items and items that require an export license.

· Product/Equipment List; see example at Annex 1. Identify items that have a shelf life or expiration date.

· Warranty, maintenance agreement, software, software license, and software maintenance agreement details; see examples at Annex 2 and 3. Details shall include product/item covered (ex. make, model, lot number, serial number, key, etc); date coverage begins and ends; coverage period; where coverage is applicable (specify geographical location); type of warranty/license/agreement; registration process; how to obtain service/support; and requirements to keep warranties, maintenance plans, and software licenses valid. Details shall be submitted for each coverage type (warranty, maintenance agreement, software, software license, and software maintenance agreement).

· Process for renewing coverage

· Copies of all warranties, maintenance plans, and software licenses

· OEM Points of Contact

8.9.1 Warranty. The contractor shall provide standard OEM warranties (noting above or beyond the warranties that come with the initial purchase) for all items procured IAW this Task Order. The warranty shall be valid within the country of Mexico. Warranties issued shall be the same warranty offered to the general public. Warranties shall become effective upon date of delivery to and acceptance by the US Government and upon signing the Form DD250. Upon delivery and acceptance it is the responsibility of the Government of Mexico end user to register all warranties and follow the warranty process for communication, servicing, and/or exchange. All requirements for shipping a product to the OEM for warranty analysis or repair will be the responsibility of the Government of Mexico end user. Include warranty details IAW PWS paragraph 9.9 Product Support Plan and Annex 2.

The contractor shall provide standard OEM warranties (nothing above or beyond the warranties that come with the initial purchase) for all items procured IAW this Task Order. All items procured IAW this task Order that are normally provided with a warranty shall be provided with standard OEM warranties (nothing above or beyond the warranties that come with the initial purchase). Warranties issued shall be the same warranty offered to the general public. The warranty shall be valid within the country of Mexico. The terms of the warranties shall be clearly presented in the name of the EU, the Government of Mexico. Warranties shall become effective upon date of delivery to and acceptance by the U.S. Government (USG). All utilization of standard OEM warranties associated with the equipment shall be the responsibility of the EU upon receipt of the material from the USG. This includes, but is not limited to, warranty registration and warranty analysis or repair. Upon delivery and acceptance, it is the responsibility of the Government of Mexico EU to register all warranties and follow the warranty process for communication, servicing, and/or exchange. All requirements for shipping a product to the OEM for warranty analysis or repair will be the responsibility of the Government of Mexico EU. All Warranty Plans shall be in Latin American Spanish, English and the OEMs language for clarity.

8.10 Course of Instruction (COI) (CDRL A00E). Develop and provide COI IAW T/O PWS paragraph 3.10.1.1 forty-five (45) calendar days prior to training in English, for USG approval. Once approved by the USG, the COI shall be translated to Latin American Spanish, and provided as physical COI materials. The physical COI documents are due concurrent with training. On-site training and training materials shall be delivered in Latin American Spanish.

For Official Use Only/Procurement Sensitive Information - See FAR 2.101/3.104 Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited ANNEX 1: Product/Equipment List Example

Ref

Agreement?

Date

ANNEX 2: Warranty Example

PWS

Reference

Start Warranty End

Applicability End User Contact Information

www.dell.support.com 1-800-624-9896

ANNEX 3: Software Example

PWS

Reference

Start Coverage End

No End

WH6F176LODM24

www.microsoft.support.com 1-800-724-5769

Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited

Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited

APPENDIX A

PERFORMANCE REQUIREMENTS SUMMARY MATRIX

PERFORMANCE

OBJECTIVE

Performance meets all technical and functional requirements, and is highly responsive to changes in technical direction and/or the technical support environment

Personnel qualifications, assessments, evaluations, analyses, recommendations, and related input are thorough, reliable, highly relevant to T/O requirements, and consist of substantial depth and breadth of subject matter expertise.

Deliverable reports contain all required data and meet all applicable CDRL requirements Contractor technical performance meets all T/O requirements.

Adequate Key Personnel with appropriate qualifications including security clearances provided at least 95% of time. Problems that are encountered are minor and resolved in a satisfactory manner.

EXCEPTIONAL

Performance meets all and exceeds many T/O requirements. Performance delivered with no required re-performance/rework 99% of time; problems that are encountered are minor and resolved in a highly effective manner.

VERY GOOD

Performance and deliverables meet all and exceed some T/O requirements. Performance delivered with no required re-performance/rework at least 97% of time; problems that are encountered are minor and resolved in an effective manner.

SATISFACTORY

Performance and deliverables meet all T/O requirements. Performance delivered with no re-performance/rework at least 95% of time; problems that are encountered are minor and resolved in a satisfactory manner.

MARGINAL

Performance and deliverables meet some T/O requirements. Performance delivered with re-performance/rework at least 93% of time; problems that are encountered were resolved in a less than satisfactory manner.

UNSATISFACTORY

Many T/O requirements not met. Numerous re-performances/rework required. Substantial problems were encountered and inadequate corrective actions employed.

Services Assignment of performance rating for schedule criteria:

EXCEPTIONAL

T/O milestones/ performance dates met or exceeded 99% of time (excluding government caused delays)

VERY GOOD

T/O milestones/ performance dates met or exceeded at least 97% of time (excluding government caused delays)

SATISFACTORY

T/O milestones/ performance dates met or exceeded at least 95% of time (excluding government caused delays)

MARGINAL

T/O milestones/ performance dates met less than 95% of time (excluding government caused delays)

UNSATISFACTORY

T/O schedule/performance dates met less than 80% of time (excluding government caused delays)

EXCEPTIONAL

Actual T/O resource mix maintained within originally awarded TO resource mix

VERY GOOD

Actual T/O resource mix maintained within 1% of originally awarded TO resource mix

SATISFACTORY

Actual T/O resource mix maintained within 3% of originally awarded TO resource mix

MARGINAL

Actual T/O resource mix maintained within 10% of originally awarded TO resource mix UNSATISFACTORY Actual TO resource mix exceeds 10% of originally awarded TO resource mix

EXCEPTIONAL

Actual T/O small business participation meets or exceeds small business participation goals.

VERY GOOD

Actual T/O small business participation meets 90% of small business participation goals.

SATISFACTORY

Actual T/O small business participation meets 80% of small business participation goals.

MARGINAL

Actual T/O small business participation meets 75% of small business participation goals.

UNSATISFACTORY

Actual TO small business participation meets less than 75% of small business participation goals.

Small business participation percentages are based on total T/O value. Small business participation percentage for performance rating calculated by adding equally weighted total small business participation, woman-owned small business participation, small disadvantaged business participation service disabled veteran owned participation and historically underutilized business zone small business participation.

Do Not Release Beyond ACC AMIC, ACC-R/USASMDC/ARSTRAT, CNTPO, CNTPO Customer, and Responsible Prime Contractor & Cognizant Subcontractor and Public Release Beyond Listed Entities Is Strictly Prohibited