UNSPSC 81111902: Online database information retrieval service

Service engaged in the creation, management, maintenance, or operation of online information retrieval systems or components

UNSPSC 81111902 Online database information retrieval service is a Commodity code describing software platforms and data services that state and local governments procure to access specialized databases, manage compliance workflows, and deliver citizen-facing applications. State and local bodies soliciting under this code currently deploy platforms for victim notification, child support enforcement, water quality monitoring, tuberculosis medication adherence tracking, airport customer analytics, workforce development intelligence, permitting and licensing, and animal disease traceability—spanning health agencies, public utilities, transportation authorities, police departments, and economic development offices. The issuing-body mix includes state health and human services departments (Texas DSHS, New Jersey DHS, Florida DOC), state transportation and environmental agencies (Florida DOT, Washington DOH, Texas Parks and Wildlife), municipalities and county governments (City of Atlanta, City of Detroit, Salt Lake City, Marion County), and specialized authorities (airport authorities, school districts). Florida agencies appear as repeat buyers, with multiple procurements for online database access ranging from state motor vehicle verification systems to library bibliographic databases to victim notification platforms.

Geographic spread spans Texas, Florida, New Jersey, Washington, Georgia, Oregon, Arizona, Michigan, and California, with Texas and Florida showing the densest recent activity. Representative recent opportunities include the Texas Department of State Health Services' RFO for a Video Directly Observed Therapy platform supporting tuberculosis treatment adherence (proposals due October 29, 2026), the City of Atlanta's multi-step sealed bid for a Social Media and Customer Feedback Dashboard for Hartsfield-Jackson Atlanta International Airport (IFB with prequalification phase, response deadline October 14, 2026), the Greater Orlando Aviation Authority's Invitation to Negotiate for an MCO Rewards Loyalty Program delivering data analytics and passenger engagement (responses due June 9, 2026), the New Jersey Department of Human Services' Request for Quotes for NJKiDS Application Maintenance and Support serving approximately 3,500 users and processing 1.6 million daily transactions (quotes due January 5, 2027), and the Washington State Department of Health's RFQQ to transition from legacy Sentry to the EPA Safe Drinking Water Information System with a budgeted ceiling of $2,298,707 (proposals due July 23, 2026). Sole-source procurements also appear frequently—Florida entered single-source purchases for AAMVA State-to-State Verification Services ($3 million over three years commencing October 1, 2026), EBSCO database access ($120,793 through June 30, 2027), and Trace First CVI Central subscription services ($43,193 annually)—signaling reliance on proprietary platforms where competitive alternatives do not exist or do not meet statutory or operational requirements.