NIGP 92002: Access Services, Data

NIGP 92002 Access Services, Data is an Item code encompassing internet-based reporting systems, data platforms, and analytics dashboards that state and local governments procure to aggregate, analyze, and visualize operational or program-specific data for internal use, compliance monitoring, and decision support. State and local agencies are actively soliciting solutions for specialized data access, reporting infrastructure, and compliance-tracking platforms—including real-time visual interpretation services for transit riders, fulfillment and visitor services coordination for tourism marketing, data-driven monitoring systems for child welfare and incident prevention, social media sentiment dashboards for airport operations, labor market analytics for workforce development, and electronic visit verification data aggregation for Medicaid home and community-based services. Issuing bodies span state agencies (departments of health, commerce, transportation, education), transit authorities, counties, and municipalities; repeat activity appears across Florida (Department of Commerce, Department of Corrections, Department of State), Massachusetts (MBTA, EOHHS, Department of Elementary and Secondary Education), Texas (DSHS, Education Agency, Parks and Wildlife), Utah (State Board of Education, Office of Tourism), Delaware (Division of Health and Social Services), and other states. Solicitation types include RFPs, RFQs, ITNs, and sole-source procurement notices, reflecting both competitive and noncompetitive approaches depending on vendor availability and system specialization.

Representative recent opportunities include the Massachusetts Bay Transportation Authority's RFP 142-26 for live agent visual interpretation services for blind and low-vision transit riders (proposals due November 20, 2026); the State of Utah Division of Purchasing RFP for fulfillment and visitor services supporting tourism marketing under the "Life Elevated" brand (proposals due November 6, 2026 with a five-year pricing guarantee requirement); Nevada's Division of Child and Family Services sole-source procurement with Chapin Hall at the University of Chicago for internet-based child welfare data reporting (solicitation waiver due November 21, 2026); the City of Atlanta Department of Aviation's multi-step sealed bid process for a centralized social media and customer feedback dashboard (prequalification due August 10, 2026); the Texas Department of State Health Services RFO for video directly observed therapy software supporting tuberculosis medication adherence (proposals due October 29, 2026 with TX-RAMP Level 2 certification required); and the Delaware Department of Health and Social Services RFP for electronic visit verification data aggregation and compliance oversight (proposals due September 15, 2026). Geographic concentration is strongest in California (Orange County and City of Detroit securing social media and case-management platforms), Florida (multiple state-agency procurements), Massachusetts (transit and educational systems), Texas (health and education), and Utah, with additional activity scattered across Pennsylvania, Nevada, Delaware, New Jersey, South Dakota, Washington, and Michigan.