UNSPSC 81110000: Computer services

UNSPSC 81110000 Computer services, a Family code, encompasses the full range of software licensing, system implementation, data management, EBT transaction processing, managed services platforms, and IT infrastructure support that state and local governments acquire to operate agency systems and deliver public services. Recent solicitations show state and local governments buying managed college-advising services, WIC benefit processing systems, network security subscriptions, enterprise grants-management platforms, utility payment ecosystems, learning management system hosting and maintenance, airport badging solutions, data warehousing and analytics, document remediation, financial reporting systems, and specialized domain-migration services. The issuing bodies span state departments (Colorado, Delaware, Massachusetts, New Mexico, Oregon, Pennsylvania, Texas), county technology services departments (San Mateo), municipalities (Wichita, Santa Fe, Stamford, Bend, Tucson, Dallas, Pembroke Pines), independent school districts (Northside, East Hartford, Boston), transit and housing authorities (Greater Orlando Aviation Authority, Lynn Housing Authority), and specialized state agencies (Oregon State Hospital, Utah State Board of Education). San Mateo County Technology Services Department emerges as a repeat buyer, posting multiple license-renewal and infrastructure-upgrade solicitations in recent weeks. Texas entities including the Higher Education Coordinating Board and Northside Independent School District also show frequent activity.

Geographic concentration is heaviest in California (San Mateo County), Texas (THECB, NISD, Harris County, City of Dallas), and Massachusetts (EOTSS, Boston Public Schools, Lynn), with material recent activity also in Colorado, Connecticut, Delaware, Florida, New Mexico, Oregon, Pennsylvania, and Utah. Representative recent opportunities include the Delaware Department of Health and Social Services' RFP for WIC EBT Transaction Processing Services (HSS-27-008, proposals due February 9, 2027), which requires real-time authorization, 99.9% uptime, fixed pricing through November 2032, and $1 million/$3 million professional liability coverage; San Mateo County Technology Services Department's RFP for Domain Transition and Implementation Services (TSD20271940, proposals due November 4, 2026), calling for migration of all County domains from smcgov.org to a .gov domain by January 1, 2029 with no subcontractors permitted and 120-day post-transition support; the City of Santa Fe's RFP for Utility Payment Ecosystem services (FY27-TRFP-011, proposals due November 2, 2026), requiring integration with Tyler Munis, Wells Fargo treasury, and cloud contact centers across 49,020 customer accounts and $88.4 million in annual payment volume; the Texas Higher Education Coordinating Board's managed services for college and career advising (RFO7816CB20, proposals due October 23, 2026), requiring mandatory HUB subcontracting participation; and the Oregon Department of Administrative Services' statewide Secure Services Edge solution (S-10700-00017534, proposals due October 30, 2026), supporting 80 state agencies and 40,000 employees with Zero Trust, SIEM integration, 99.99% availability, and five-year initial term. Set-asides and preferences vary by jurisdiction—Texas emphasizes HUB participation, San Mateo applies local-business preferences, Colorado applies SDVOSB goals, Pennsylvania imposes SDB and VBE participation targets, and Oregon applies 5% Oregon-supplier preference.