UNSPSC 80172100: Issues and crisis management services

Public relations services relating to issues management and crisis management advisory services

UNSPSC 80172100 Issues and crisis management services is a Class code describing behavioral and mental health crisis response, assessment, and stabilization services that state and local governments procure to support vulnerable populations and public safety personnel. Solicitations under this code span school districts managing student behavior and special education services, county health and social services departments addressing homelessness and mental health crises, police and fire departments conducting fitness-for-duty and pre-employment psychological evaluations, and state institutions providing psychiatry and crisis stabilization. The Hillsborough County School Board's sole-source procurement for the Insights to Behavior platform—a web-based system supporting behavior interventions for at-risk students with professional development, assessment tools, and compliance features—and Harris County Public Health Services' RFP for Ryan White Program Part A grant administration represent the scope diversity: one addresses K-12 crisis behavior management, the other manages federal health services administration. The issuing bodies mix school districts (Hillsborough County, Clarke County, Katy ISD, Birdville ISD), county health and social services agencies (Harris County, Trinity County, Solano County, Santa Clara County), city and county police and fire departments (Tampa, Tucson, Fairfax County, New Haven), state mental health centers and rehabilitation facilities (Illinois Department of Human Services, Mississippi Department of Health, Texas Health and Human Services Commission), and specialized authorities like the Phoenix Retirement Office. Recent opportunities cluster in Florida, California, Texas, Illinois, Georgia, and the District of Columbia, with activity concentrated among mid-to-large jurisdictions and state-level behavioral health and corrections systems.

Representative recent solicitations include the School Board of Hillsborough County's notice of intent to award Insights to Behavior a sole-source contract (posted October 19, 2026; protest period closing August 28, 2026) for a comprehensive behavior management platform serving school psychologists, special education staff, and teachers; Harris County Public Health Services' RFP for Ryan White Part A and Minority AIDS Initiative grant administration services (posted October 9, 2026; due November 9, 2026); the County of Orange Social Services Agency's competitive bid for Motivational Interviewing Coaching & Training services targeting 200+ staff participants (posted October 8, 2026; due October 22, 2026); Clarke County School District's RFP for student mental and behavioral health services (posted September 30, 2026; due October 27, 2026 via email); and the Illinois Department of Human Services' recurring rebid for Medical Director positions at state mental health centers and rehabilitation facilities (multiple postings July–October 2026, typical response windows 21–45 days). Crisis residential facilities, forensic psychology services, occupational health screening, and family-based intervention programs appear consistently across county and state health agencies. Set-asides and preferences vary by jurisdiction—the County of Orange applies Local Small Business and Disabled Veteran Business Enterprise preferences to several procurements; Chatham County encourages MBE and WBE participation; Texas state procurements often incorporate HUB Subcontracting Plans.