RFO 25-006 Website User Experience (UX) and Content Strategy Services

The Governor's Office of Land Use and Climate Innovation (LCI) in California has issued Request for Offer (RFO) 25-006 to procure Website User Experience (UX) and Content Strategy Services through a competitive solicitation process. The services encompass comprehensive user research and stakeholder engagement, content inventory and analysis, web content strategy development, information architecture and taxonomy design, wireframe and prototype creation, and design and production of an interactive Environmental Goals and Policy Report (EGPR), with additional as-needed services including content entry, content structuring, and limited technical assistance to support LCI's policy units covering CEQA Policy, Policy Innovation, and Planning and Land Use. Qualified contractors must demonstrate a minimum of five years of UX design and information architecture experience, three years of user research and content strategy experience, and successful completion of at least one similar project, with all proposed staff meeting the minimum general experience and education requirements specified in the California Multiple Award Schedule (CMAS) for their assigned job titles. Evaluation will be conducted using a best value methodology allocating 60 points to the technical response and 40 points to the cost worksheet, with offeror resumes and staff resumes assessed on a pass/fail basis. Key deadline dates include questions due by May 20, 2026 at 3:00 p.m. Pacific Standard Time, answers released on May 22, 2026, and offers due by June 1, 2026 at 3:00 p.m. Pacific Standard Time via email submission as a single PDF file, with the anticipated review period occurring June 2-11, 2026.

Respondents must hold a valid Information Technology (CMAS) California Multiple Award Schedule agreement to be eligible for this opportunity. The anticipated agreement will be structured as a time-and-materials-based contract with deliverable-based phases and as-needed support authorized through Work Order Authorizations (WOAs) for an 18-month base term, with a potential one-year extension at the original agreed-upon hourly rates at LCI's sole discretion. The estimated agreement value shall not exceed $250,000 for the 18-month base term, and contractors will be responsible for all travel costs associated with service delivery. The RFO documentation does not identify any specific set-aside designations for disadvantaged enterprises, incumbent vendors, or existing technology infrastructure requiring integration, indicating that this is an open competitive opportunity for all qualified CMAS-approved contractors meeting the specified requirements.