UNSPSC 81161601: Instant Messaging Administration Service

A service involving the support of instant messaging applications and accounts.

UNSPSC 81161601 Instant Messaging Administration Service is a Commodity code that does not align with the recent state and local opportunities posted under this classification. The seven opportunities in the dataset span data platforms, case management systems, loyalty programs, mobility analytics, health information systems, grant management software, and traffic data APIs—none of which fall within the scope of instant messaging administration or related communication platform governance work. The mismatch between the code's nominal definition and the actual solicitations suggests either misclassification of opportunities in the source system or minimal procurement activity that directly addresses instant messaging administration services in state and local government contracting.

The issuing bodies across the dataset include state health and human services departments (Nevada Division of Child and Family Services, Texas DSHS, New Jersey Department of Health), municipal airports and aviation authorities (City of Atlanta Department of Aviation, Greater Orlando Aviation Authority), city development and procurement offices (City of Dallas, City of Detroit, City of Philadelphia, City of Milpitas, City of Norcross), county governments (Hillsborough County, Marion County), transit and transportation agencies (Texas A&M University System, Texas Department of Transportation), state purchasing authorities (Washington State Department of Health, Oregon Department of Administrative Services, Texas Education Agency), and educational institutions (University of North Georgia, Walled Lake Consolidated School District). Geographic spread spans Texas, Florida, California, Nevada, Georgia, New Jersey, Washington, South Dakota, Oregon, Illinois, Michigan, and North Carolina. Representative recent opportunities include the City of Atlanta Department of Aviation's multi-step sealed bid for a Social Media and Customer Feedback Dashboard (IFB, October 14, 2026 response date), the Greater Orlando Aviation Authority's Invitation to Negotiate for an MCO Rewards Loyalty Program (ITN, June 9, 2026 response date), the Texas Department of State Health Services' Request for Proposals for Video Directly Observed Therapy software (RFP, October 29, 2026 response date), and the Washington State Department of Health's RFQ for SDWIS State Suite implementation (RFQ, July 23, 2026 response date). No recent opportunities directly soliciting instant messaging administration services are present in the dataset.