NIGP 920: Data Processing, Computer, Programming, and Software Services

NIGP 920 Data Processing, Computer, Programming, and Software Services, a Class code, encompasses custom web-based case management systems, identity and access management platforms, endpoint monitoring solutions, board meeting management software, cellular message archiving services, asset management decision support tools, procurement and financial workflow platforms, and various specialized operational software implementations that state and local governments are actively procuring. The work spans mission-critical enterprise systems managing healthcare delivery, airport security, stormwater compliance, student information, employee wellness, EMS supply chains, and workforce development, along with integration services, data analytics, licensing subscriptions, and cloud infrastructure supporting those platforms.

State departments and large counties dominate recent solicitation activity under this code, with procurement offices in New Jersey, Colorado, Massachusetts, California, Texas, Utah, Delaware, Pennsylvania, Florida, Arizona, and Oregon posting opportunities across healthcare administration, transportation, higher education, environmental compliance, and public safety domains. Representative recent work includes the New Jersey Department of Health soliciting custom web-based case management for early intervention services supporting 45,000 active cases and 9,000 concurrent users through October 7, 2026; Sacramento County's Identity Management System RFP for airport badge and credentials automation with TSA regulatory compliance due June 23, 2026; Columbia Gorge Community College replacing its student information system with a modern integrated platform due August 5, 2026; and the Delaware Department of Health and Social Services implementing electronic visit verification data aggregation and oversight services due September 15, 2026. The Utah Department of Commerce is procuring an electronic health compliance monitoring and toxicology testing platform for professionals and probationers due July 30, 2026, while the City of Wichita seeks an asset management decision support tool for public works capital planning due August 21, 2026. Geographic concentration skews toward the West Coast and mid-Atlantic states, with secondary activity in the upper Midwest and Texas. Information-gathering RFIs without near-term procurement intent outnumber formal solicitations, signaling early-stage competitive positioning across modernization initiatives in permitting, enterprise integration, Oracle applications, and assessment development.