Electronic visit verification data aggregation, validation, compliance, & oversight svcs

Closed State & local contract opportunity Posted

Solicitation number
HSS-27-005
State
Delaware
Responses due

Opportunity facts

NIGP codes
UNSPSC codes

Opportunity details come from dhss.bonfirehub.com. Updated .

About this opportunity

Delaware Department of Health and Social Services, Division of Medicaid and Medical Assistance is soliciting proposals for implementation and operation of a statewide electronic visit verification (EVV) data aggregation, validation, compliance, and oversight platform, with proposals due September 15, 2026. The Contractor will not provide a provider-facing EVV visit capture system; instead, the State will transition to a Provider Choice EVV model under which Medicaid home and community-based services providers continue to select and operate their own EVV systems while the State centrally manages data aggregation, validation, and compliance.

The scope requires the Contractor to receive EVV data from multiple third-party EVV systems operated by providers, normalize and validate that data against DMMA-defined standards, support program integrity and compliance monitoring, generate required reporting, and integrate validated data with state Medicaid systems to facilitate federal T-MSIS reporting. The platform must be flexible, scalable, and interoperable across multiple EVV vendors, service delivery models (including member-directed services), Medicaid populations, and delivery settings, while ensuring compliance with the Cures Act and minimizing administrative burden on providers and members.

This transition responds to experience under the prior Open Vendor / Open Choice EVV model, under which providers migrated to independently selected EVV solutions and the State-provided visit capture system saw minimal utilization. The full scope of work is detailed in Appendix B of the solicitation document. Questions due and pre-proposal meeting dates are not identified in the available source material.

Opportunity text

In response to the EVV requirements outlined in the Cures Act, DMMA previously implemented an Open Vendor / Open Choice EVV model, under which the State offered an optional EVV visit capture system while also allowing providers to use their own EVV solutions. Over time, providers statewide transitioned to using independently selected EVV systems that best met their operational needs, resulting in minimal utilization of the State-provided EVV capture solution. Based on this experience, and to align policy with current provider practice, DMMA is transitioning to a Provider Choice EVV model. Under this model, providers will continue to select, contract with, and operate their own EVV visit capture systems, while the State will centrally manage EVV data aggregation, validation, compliance monitoring, reporting, and integration with Medicaid systems. Accordingly, DMMA is seeking a Contractor to implement and operate a statewide EVV aggregation and oversight platform. The selected Contractor will not provide a provider-facing EVV visit capture solution. Instead, the Contractor will support the receipt of EVV data from multiple third-party EVV systems, normalize and validate that data in accordance with DMMA-defined standards, and support program integrity, compliance, reporting, and claims-related business processes, including sending pertinent data to the state to facilitate federal T-MSIS reporting. The solution must be flexible, scalable, and interoperable, capable of supporting multiple EVV vendors, service delivery models (including member-directed services), Medicaid populations, and delivery settings, while ensuring compliance with the Cures Act and minimizing administrative burden on providers and members Full SOW found in Appendix B.

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