UNSPSC 81112001: Online data processing service

Service engaged in the creation, management, maintenance, or operation of online data processing systems or components

UNSPSC 81112001 Online data processing service is a Commodity code that encompasses cloud-based data collection, analysis, and reporting platforms serving state and local government operations across administrative, transportation, public safety, and regulatory functions. State and local buyers under this code include state departments (transportation, revenue, health and human services), county boards of commissioners, city departments (aviation, IT, attorney), school districts, and transit authorities. Recent opportunities show a mix of data collection and analytics work: the Illinois Department of Transportation is soliciting freight commodity flow data collection and forecasting across all 102 Illinois counties with origin-destination and modal classification (IFB, due October 22, 2026); the City of Atlanta Department of Aviation is procuring a centralized social media and customer feedback dashboard for Hartsfield-Jackson Atlanta International Airport (multi-step sealed bid with prequalification, due October 14, 2026); the State of Minnesota seeks online respirator medical evaluation services (RFP through SWIFT Supplier Portal, due October 16, 2026); and the City of Fort Worth is requesting an AI-based Interactive Voice Response platform integrating resident-facing and staff-facing services across voice, web chat, and SMS (RFP, due October 22, 2026 as extended by Addendum No. 2).

Activity concentrates in Illinois, Minnesota, Georgia, Florida, Texas, and Arizona, with additional opportunities in California and Oregon. The Illinois Department of Transportation has posted two freight data solicitations within two months (the earlier IFB B-53503 due September 15, 2026, and the re-bid IFB B-54339 due October 22, 2026), signaling repeat procurement demand and potential contract adjustments. Recent work spans infrastructure asset data collection (pavement condition indexing, electrical panel scanning), document processing and workflow automation (tax refund workflows, voter database validation, fire inspection billing), financial transaction processing (check processing, HEDIS data collection), and customer analytics (foot traffic and sentiment data). Geographic spread is wide; Illinois, Texas, and Georgia are active, but recent opportunities also emanate from Minnesota, Florida, Oregon, California, Arizona, Kentucky, and beyond. Most opportunities are RFPs or IFBs with response windows of 30–60 days, though a few RFIs (information-gathering exercises) carry longer timelines and no direct contract awards.