ODOT Account Manager (OAM) for OReGO Road Usage Charge (RUC)

The Oregon Department of Transportation (ODOT) has issued a Request for Proposal (RFP) S-73000-00011852 for an Account Manager to support the OReGO Road Usage Charge (RUC) program, seeking a contractor to provide comprehensive road usage charge collection and account management services. The selected vendor will be responsible for implementing and managing a system that collects per-mile road usage charges from voluntary participants, including providing travel data collection equipment, account management systems, and customer support. Key deliverables include project management, self-certification and testing processes, end-to-end systems testing, ongoing operations management, and live telephone customer support. The RFP specifies rigorous technical requirements, including 99.99% system uptime, secure data handling with AES-256 bit encryption, and compliance with detailed interface and service level agreement specifications. Evaluation criteria will include technical requirements compliance (35 points), past performance (15 points), programmatic qualifications (35 points), additional features (25 points), price evaluation (25 points), and optional goods testing (50 points). The proposal is due on April 3, 2025, with an initial contract term of 6 years and potential renewal options up to a total of 10 years.

The procurement includes a 12% Certified Small Business Aspirational Target for state-funded work orders exceeding $100,000, with opportunities specifically targeting minority-owned, woman-owned, service-disabled veteran-owned, and emerging small businesses certified by the Oregon Certification Office for Business Inclusion and Diversity (COBID). Proposers must demonstrate compliance with Oregon tax laws, maintain professional liability insurance of $3,000,000, and provide commercial general liability insurance of $1,000,000 per occurrence. The system must support multiple payment methods and integrate with existing ODOT infrastructure, utilizing REST/JSON interfaces with HTTP over TLS/SSL security protocols. While no specific incumbent vendor is mentioned, the program has been operational since 2015 and is currently voluntary for passenger vehicles achieving more than 20 MPG. Although the RFP does not specify a precise award value, the price proposal attachment suggests potential revenue calculations based on vehicle count, mileage, and a road usage charge rate of $0.019 per mile, with an example calculation indicating potential annual revenues of approximately $182,400 for a contractor managing 1,000 vehicles at 40% market share.