NIGP 93921: Computers, Data Processing Equipment and Accessories (Not Word Processing Equipment), Maintenance and Repair

NIGP 93921 Computers, Data Processing Equipment And Accessories (Not Word Processing Equipment), Maintenance And Repair, an Item code, encompasses preventive maintenance, corrective repair, emergency support, and technical assistance for computing infrastructure—servers, storage systems, networking equipment, printers, scanners, uninterruptible power supplies, and related peripherals—across state agencies, counties, municipalities, school districts, and transit authorities. Recent solicitations show state and local governments buying maintenance and support renewals for legacy software on mainframe systems, full-service repair contracts for specialized imaging and office equipment, comprehensive managed services for enterprise workstations and endpoints at scale, and hardware-specific support for data center infrastructure. Issuing bodies span state departments (Texas Health and Human Services Commission, California Department of Technology, Florida Department of Education), large counties (Orange County, California; Gwinnett County, Georgia; Montgomery County, Pennsylvania), city procurement offices (Philadelphia), independent school districts (LEAD Public Schools, Harlandale ISD, Parkway School District), and specialized state agencies (Texas Comptroller, Nevada Department of Motor Vehicles, Illinois State Police). Orange County, California, and Philadelphia appear frequently as repeat buyers, with Orange County issuing multiple IT equipment and software maintenance solicitations and Philadelphia conducting micro purchases for preventive maintenance across multiple device classes.

Activity concentrates in California, Texas, Florida, Pennsylvania, and Georgia, with additional recent opportunities from Maryland, Illinois, Nevada, and the District of Columbia. Representative recent solicitations include Orange County's RFP 017-3069106 for Digital Development Services (posted July 17, 2026, due July 28, 2026), covering 13 service categories with 36 labor categories and three-phase evaluation; Philadelphia's micro purchase B2727526 for Dell and HP server maintenance support (posted July 10, 2026, due July 24, 2026) under a requirements contract with $45,000 micro purchase ceiling; Texas HHSC's RFO for Workstation Management Services supporting 55,000 devices statewide (posted June 30, 2026, due July 7, 2026, with estimated $5,000,000 annual value); Gwinnett County's RFP RP020-26 for maintenance of 10,000+ computing devices across 138 locations (posted May 20, 2026, due June 10, 2026); and Parkway School District's competitive bid for Vertiv data center hardware (posted January 29, 2026, due February 12, 2026). Set-asides and preferences vary by jurisdiction—Orange County applies OCLSB and DVBE preferences, California adds DVBE participation goals and Small Business preferences, Texas uses HUB program requirements, and some procurements (Philadelphia micro purchases, several Texas RFOs) impose no formal set-asides. Most maintenance contracts run one to three years with optional renewal periods; pricing structures combine fixed monthly or annual rates, hourly labor rates stratified by time-of-day and response urgency, parts reimbursement at actual cost plus markup (typically 10–15%), and insurance requirements ranging from $500,000 to $5,000,000 general liability depending on scope.