UNSPSC 81112305: X86 server maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of x86 servers.

UNSPSC 81112305 X86 server maintenance, a Commodity code, encompasses preventive and corrective maintenance services for x86-based servers and associated storage systems that state and local governments operate across administrative, virtualization, surveillance, backup, and network-management applications. Recent solicitations show state and local buyers contracting for scheduled maintenance, emergency repair services with defined service level agreements, parts replacement, and technical support for Dell PowerEdge, HP ProLiant, and related server hardware deployed at multiple facilities. The issuing bodies span cities, counties, state agencies, and school districts; the City of Philadelphia appears prominently with multiple recent micro-purchase requirements contracts for server maintenance. Work ranges from small discrete maintenance agreements for individual equipment sets to larger regional or statewide contracts covering thousands of devices and multiple locations, with pricing typically fixed monthly or annually and service response times commonly set at next-business-day or defined-hour intervals.

Recent activity concentrates in California, Texas, Florida, Pennsylvania, Georgia, and Illinois. The City of Philadelphia posted solicitation B2727526 on July 10, 2026, seeking maintenance support for 32 pieces of Dell and HP server and storage equipment with an IFB response deadline of July 24, 2026 and an $45,000 micro-purchase pricing ceiling subject to annual CPI-U adjustment; the contract carries an 8-business-hours-by-5-days-per-week next-business-day response SLA and LBE certification preference. Gwinnett County, Georgia issued RFP RP020-26 on May 20, 2026, seeking proposals due June 10, 2026, for comprehensive maintenance of 135 servers (Barracuda, Cisco, and Hewlett-Packard) and 10,000+ computing devices across 138 county locations, with four-hour on-site response guarantee and evaluation weighted 30 points for experience and qualifications, 30 for technical approach, 20 for references, and 20 for cost. The Texas Health and Human Services Commission issued RFO HHS0016620 on June 30, 2026, with proposal deadline June 22, 2026, for Workstation Management Services supporting approximately 55,000 agency staff and devices across statewide HHS locations; historical annual compensation is approximately $5,000,000 with a best-value evaluation (Experience 10%, Narrative Proposal 50%, Cost 40%) and contract start anticipated November 2027. Nevada Department of Motor Vehicles posted RFP 81DMV-S3894 on May 27, 2026, for UPS system preventive maintenance, battery inspections, and emergency repair across northern and southern Nevada locations with proposals due June 26, 2026 and Nevada-based-business five-percent preference.