UNSPSC 81112307: PC or workstation or notebook maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of PC, workstation or notebook computers.

UNSPSC 81112307 PC or workstation or notebook maintenance (Commodity) encompasses on-site and remote repair, preventive maintenance, parts replacement, and managed support services for desktop computers, laptops, workstations, servers, printers, scanners, and related peripherals deployed across state and local government offices, schools, and agencies. State and local buyers use this code for both dedicated maintenance contracts on fixed device populations and for blanket maintenance authorization within device-refresh or IT outsourcing agreements. The issuing bodies span county information technology departments, state agencies, school districts, and municipal procurement offices; Gwinnett County Board of Commissioners (Georgia) appears twice in recent opportunities as a repeat buyer of comprehensive maintenance coverage across large device fleets. Work solicited ranges from reactive break-fix and quarterly/annual preventive maintenance on specific device inventories to full-scope end-user IT outsourcing encompassing asset management, help desk, configuration, and device lifecycle support.

Recent activity concentrates in Georgia, Florida, Texas, Michigan, and the District of Columbia. Gwinnett County posted two sealed proposal solicitations (RP038-26, due October 27, 2026, and RP020-26, due June 10, 2026) for maintenance of 10,000+ devices across 138 locations, requiring local Atlanta support staff, four-hour on-site response, and fixed all-inclusive pricing covering parts and labor. Hillsborough County Public Schools (Florida) issued an RFP (26376RFPDST, due October 7, 2026) for an estimated $34 million annual budget to acquire, configure, image, and maintain approximately 13,000 teacher Windows devices, 1,000 student Windows devices, and 2,500 student Chromebooks across 235 school sites, with three-year initial term and optional renewals. The Texas Department of Information Resources is procuring End-User IT Outsourcing Services (COOP2026SOL-00009, due October 20, 2026) as a cooperative master contract generating $24.5 million to $29.3 million annually in historical state and local spending. Wayne-Westland Community School District (Michigan) solicited bids (due August 5, 2026) for 1,300 laptop workstations with MDM licensing and three-year warranty across 18 schools. The Texas Health and Human Services Commission's workstation management services RFO (HHS0016620, due June 22, 2026) targets 55,000 devices at statewide HHS and DSHS locations with estimated annual cost of approximately $5 million.