M00P7601665 - HP EOL Maintenance Renewal

The Maryland Department of Health is requesting bids on third-party maintenance support for end-of-life HP equipment under a Small Business Reserve (SBR) procurement, with proposals due October 13, 2026 at 10:00 a.m. EDT. Only Certified Small Business Master Contractors are eligible; bidders must be current Master Contractors under the Hardware and Associated Equipment and Services 2012 contract (060B2490022) and authorized Hewlett Packard resellers.

The scope covers Manufacturer's Extended Warranty services for 11 distinct pieces of HP equipment including SANs, fibre switches, tape libraries, blade servers, and enclosures, with equipment details and serial numbers specified in Attachment A. The contract requires 4-hour response time and 24/7 support.

Work is performed at the Maryland Department of Health, 201 W. Preston Street, Baltimore, Maryland 21201. Bidders must provide a Letter of Authorization from the HP manufacturer or distributor and a screenshot of Manufacturer's Suggested Retail Price (MSRP) with their proposals. Pricing must remain valid for at least 90 days following the proposal due date. The state reserves the right to purchase more or less than the specified quantity based on funding availability. Annual pricing shall be billed on the contract anniversary date.

Questions are due October 6, 2026 at 5:00 p.m. EDT. All responses must be submitted electronically through the State's eMaryland Marketplace Advantage (eMMA) e-Procurement system.