UNSPSC 81112302: Nearline or backup system maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of nearline (backup), streamer and magnetic tape drives including roboters.

UNSPSC 81112302 Nearline or backup system maintenance, a Commodity code, encompasses preventive maintenance, corrective repair, emergency support, and parts replacement for servers, storage devices, backup systems, and related data infrastructure deployed across state and local government facilities. State and local buyers under this code procure multi-year maintenance contracts for mixed-vendor equipment fleets (Dell, HP, Hewlett-Packard, Barracuda, Cisco, Eaton, Liebert, Mitsubishi, and Opex systems) with fixed all-inclusive pricing, on-site response service levels ranging from 2 to 8 hours depending on severity, preventive maintenance schedules, parts availability guarantees, and extended warranty options. Issuing bodies include county and state IT departments, school districts, municipal procurement offices, and specialized state agencies; Gwinnett County (Georgia) appears twice in recent activity, signaling repeat procurement of IT infrastructure maintenance across large device inventories.

Recent opportunities reflect concentrated activity in Georgia, Florida, Texas, Michigan, California, and the District of Columbia. Gwinnett County Board of Commissioners posted RP038-26 (due October 27, 2026, RFP) for maintenance of 10,000+ devices across 138 locations with four-hour on-site response and fixed all-inclusive pricing across an initial four-year term plus optional renewals. The Texas Health and Human Services Commission issued an RFO (due June 22, 2026) for workstation management services supporting approximately 55,000 agency computing devices at statewide HHS and DSHS facilities, estimated at roughly $5 million annually. Wayne-Westland Community School District (Michigan) solicited sealed bids for installation and MDM management of 1,300 laptop workstations plus three-year warranty (due August 5, 2026, IFB). The Nevada Department of Motor Vehicles posted an RFP (due June 26, 2026) for UPS system maintenance, inspections, and emergency support across four northern and southern Nevada locations. The Texas Comptroller of Public Accounts procured full-service maintenance for seven Opex Falcon document scanners (RFO, May 8, 2026). Philadelphia and Santa Clara County also posted micro-purchase and RFQ maintenance contracts for servers and UPS equipment, indicating broad geographic demand across municipal and county IT infrastructure.