UNSPSC 81112302: Nearline or backup system maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of nearline (backup), streamer and magnetic tape drives including roboters.

UNSPSC 81112302 Nearline or backup system maintenance, a Commodity code, encompasses preventive maintenance, corrective repairs, and emergency support for servers, storage systems, uninterruptible power supply units, and related data center infrastructure that state and local governments deploy to support backup, virtualization, surveillance, and network-management applications. State and local buyers include city procurement offices, county information technology departments, state health and human services agencies, school districts, and independent transit authorities. The code sees active solicitation across multiple jurisdictions, with recent opportunities ranging from small city micro purchases to statewide multi-year contracts. City of Philadelphia Procurement Department issued RFQ B2727526 on July 10, 2026, for preventive maintenance and next-business-day support of Dell and HP servers and storage systems across Philadelphia facilities, with quotes due July 24, 2026, under a micro purchase requirements contract capped at $45,000 adjusted annually by CPI-U; the same city issued RFQ B2727439 on July 1, 2026, for Canon Formula Imager maintenance through June 30, 2027, with renewal options through June 30, 2029. Texas Health and Human Services Commission posted RFO HHS0016620 on June 30, 2026, seeking workstation management services supporting approximately 55,000 agency staff and computing devices statewide, with proposals originally due June 22, 2026, and anticipated contract start in November 2027 at approximately $5,000,000 annually.

Recent activity concentrates in Texas, California, Georgia, Illinois, Missouri, Pennsylvania, and Nevada, with Philadelphia and Texas as standout repeat buyers. Nevada Department of Motor Vehicles issued RFP 81DMV-S3894 on May 27, 2026, for UPS system maintenance and 24/7 emergency service at northern and southern DMV offices, with proposals due June 26, 2026, featuring emergency response times ranging from 4 to 10 hours depending on location and a Nevada-based business five percent preference. Gwinnett County Board of Commissioners (Georgia) solicited comprehensive maintenance for 10,000+ computing and peripheral devices across 138 county locations under RFP RP020-26 (due June 10, 2026), covering desktops, notebooks, servers, printers, and scanners with four-hour on-site response times. Texas Comptroller of Public Accounts sought maintenance for Opex Falcon document scanners under RFO 304260277AM (due May 8, 2026), with all-inclusive pricing and service credits for downtime exceeding specified thresholds. Illinois State Board of Education issued RFQ SBE-AU23-FY27 on April 20, 2026, for APC UPS systems maintenance with 5x8 next-day response, while State of California posted RFB-IS-26200769 on March 31, 2026, for comprehensive data center hardware maintenance support with service level agreements and incident reporting requirements.