PORFP#:D80P6600083 -IT- CISCO Equipment Maintenance and Support

The Maryland Insurance Administration is requesting proposals for renewal of Cisco Systems equipment maintenance and support services under PORFP D80P6600083, with proposals due June 17, 2026 at 11:00 a.m. EST and questions closing June 12, 2026 at 5:00 p.m. EDT. This is a Small Business Reserve solicitation restricted to certified small business vendors meeting Maryland's statutory requirements and limited to Master Contractors authorized under the Hardware and Associated Equipment and Services master contract 060B2490022. Only authorized Cisco resellers are eligible.

The scope covers SmartNet maintenance and support for 47 line items of Cisco networking, security, and collaboration equipment — including Nexus switches, Catalyst switches, ASA firewalls, ISR routers, Firepower appliances, and IP phones — located at MIA's facility at 200 Saint Paul Street, Baltimore, Maryland. All services commence July 1, 2026 and are co-termed to end June 30, 2027, establishing a one-year initial term. Services include standard SmartNet 8x5 next business day support for hardware and standard software maintenance for licenses. Annual pricing per line item ranges from $5 to $2,282, with total annual contract costs spanning $20 to $1,925 per individual service contract. Equipment last dates of support extend through 2030.

Bidders must submit manufacturer's suggested retail prices, estimated ship dates and lead times, and a Letter of Authorization from the manufacturer or distributor. Pricing must remain valid for at least 90 days after the proposal due date. Evaluation prioritizes conformance to specification followed by price, with award to the responsive and responsible bidder offering the most advantageous proposal. Invoices submit to Acctspay.mia@maryland.gov and must comply with detailed invoice requirements including contractor information and contract numbers. Annual pricing items are billed on the anniversary of the first invoice.