Generative AI Procurement Tools
The State of Tennessee, specifically the Finance & Administration - Strategic Technology Solutions department, is seeking Generative AI (GenAI) procurement tools through a Request for Information (RFI #31701-03588) focused on Davidson County. The procurement aims to identify innovative software solutions that can assist state procurement professionals in streamlining contract scope definition, automating RFP generation, and efficiently analyzing vendor responses. Key deliverables include comprehensive AI tools capable of enhancing procurement efficiency, reducing manual effort, and minimizing potential risks. The RFI requires detailed vendor information about AI/ML experience, technical capabilities, security measures, implementation approaches, and pricing models. Critical dates include vendor questions due by 2/20/2025, state responses by 3/12/2025, RFI responses due by 3/28/2025, review completion by 4/11/2025, and virtual demonstrations scheduled for 4/28/2025-4/30/2025.
The procurement opportunity has specific restrictions, including a requirement that all state data must remain within the United States, with access limited exclusively to US-based resources. Software applications from foreign adversaries, particularly China, are explicitly prohibited. The state may proceed with a no-cost Proof of Concept (POC) phase to demonstrate capabilities in a real-world environment. Vendors must provide comprehensive pricing information, including subscription models, usage-based pricing, perpetual licenses, implementation costs, training fees, and any limitations on usage, data storage, or user numbers. While no specific budget range is mentioned, the RFI suggests the state is seeking flexible, scalable solutions that can be evaluated through a thorough technical and financial assessment. The procurement appears open to multiple vendors, with potential for phased implementation and further evaluation based on initial RFI responses and subsequent demonstrations.
Tennessee
3/28/25, 3:00 PM 2/5/25, 1:00 AM SWC 3027 Manufacturer Based Software Solutions - UPDATED
The State of Tennessee Department of General Services Central Procurement Office is soliciting bids for a 5-year statewide contract (SWC 3027) for Manufacturer Based Software Solutions, specifically focused on Oracle software and support services. The procurement is a comprehensive solicitation for software licenses, Premier Support Renewals, and standard services covering products including RDBMS, database, business intelligence, internet directory, middleware, integration, audit vault, identity management, application server, Hyperion, and development tools. Bidders must complete a non-disclosure agreement to access full specifications and submit detailed documentation including Department of Revenue registration, diversity business participation forms, and current digital catalogs for each proposed Oracle software product. The solicitation timeline includes a pre-response conference on November 19, 2024, with questions due by November 21, 2024, and final responses due on March 7, 2025 at 2:00 p.m. Evaluation criteria will involve comprehensive review of technical capabilities, pricing, and compliance with state requirements. The contract will have an initial 36-month term with two optional 12-month renewals, not to exceed 60 months total.
The contract is available to all Tennessee State Agencies, local government agencies, higher education institutions (including University of Tennessee and Tennessee Board of Regents systems), and certain qualified 501(c)(3) nonprofit organizations. While there is no specific required diversity participation goal, vendors must complete a Diversity Utilization Plan and disclose any debarments, suspensions, criminal convictions, or civil judgments from the past three years. The estimated total contract value is $74,500,000 over the full contract term, with a 1% administrative fee to be rebated back to the State of Tennessee based on quarterly usage. Bidders must maintain various insurance coverages, including workers' compensation, commercial general liability, technology professional liability, and cyber liability with limits up to $5 million per occurrence. The contract mandates SOC 2 Type 2 examinations and includes strict data protection requirements, including U.S.-based data storage and FIPS 140-2/140-3 encryption standards. Pricing must remain firm for 365 days, after which price adjustments may be requested with proper documentation.
Tennessee
3/7/25, 3:00 PM 3/3/25, 1:00 AM Next Generation 911 Emergency Communication Services
The Tennessee Department of Commerce and Insurance's Tennessee Emergency Communications Board (TECB) has issued a Request for Information (RFI #33501-255001) to gather market intelligence for an upcoming procurement of Next Generation 911 (NG911) emergency communications services. The RFI seeks comprehensive information about NG911 services to replace and upgrade the state's existing emergency communication infrastructure before the current contract expires in October 2028. The current system serves 100 Emergency Communications Districts across 119 primary, 16 secondary, and 29 backup Public Safety Answering Points (PSAPs), processing approximately 3.5 million calls annually. Key technical requirements include a NENA i3-conformant Next Generation Core Services solution, Layer 3 service over Fiber-Based connections, integrated text-to-911 capabilities, and interoperability with neighboring Emergency Services IP Networks (ESInets). A pre-response conference is scheduled for February 20, 2025, at 10:00 AM Central Time, with formal responses due by March 12, 2025, at 2:00 PM Central Time. The procurement aims to build upon the current 99% PSAP text-to-911 deployment and 96% address point matching capabilities.
The RFI does not explicitly outline specific set-aside designations or restrictions on respondent organizations. The current system utilizes AT&T's ESInet and Next Generation Core Services, with 90% of 911 traffic originating from three major wireless carriers. While no specific budget range is mentioned, the comprehensive requirements suggest a significant technological investment in emergency communications infrastructure. The state is seeking optional services such as Computer-Aided Dispatch hosting and expects vendors to provide real-time text capabilities and seamless integration with existing systems. Respondents will need to demonstrate advanced technological capabilities, including comprehensive NG911 solution design, network infrastructure, and the ability to support complex emergency communication environments across diverse Tennessee jurisdictions. The procurement represents a critical upgrade to the state's emergency communication capabilities, potentially setting a benchmark for next-generation public safety communication technologies.
Tennessee
3/12/25, 3:00 PM 2/12/25, 1:00 AM Armored Truck Services
The Tennessee Department of Revenue is issuing a Request for Information (RFI) for armored truck services to securely manage cash, money orders, and checks from six physical offices statewide. The primary objective is to identify a service provider capable of regularly picking up, transporting, and depositing financial payments from these locations. The RFI seeks detailed responses from potential service providers regarding their operational capabilities, service areas, and pricing models. Respondents are required to provide comprehensive information about their company, indicate which of the six Department of Revenue locations they can service, and outline their pricing structure, including any associated fees. The average daily deposit amounts range from $500 to $50,000, with current pickup times scheduled between 9 am and 4 pm local time on weekdays, excluding bank holidays. The RFI response deadline is set for November 22, 2024, and the state will not compensate vendors for their response preparation costs. All submitted information will be treated as confidential until the completion of the evaluation process for potential future solicitations.
No specific set-aside designations or restrictions for disadvantaged enterprises were mentioned in the provided documentation. The RFI does not explicitly limit participation to specific types of organizations, suggesting that qualified armored truck service providers can respond. While the document does not reference incumbent vendors or existing contractors, it indicates an interest in understanding alternative approaches and additional considerations that might benefit the state's payment collection and transportation process. The RFI does not specify a precise budget range or potential contract value, focusing instead on gathering comprehensive information about potential service capabilities. Respondents are encouraged to provide detailed insights into their operational methodologies, geographic service coverage, and pricing structures. The ultimate goal appears to be establishing a robust, secure, and efficient system for transporting and depositing state revenue collection payments across Tennessee's six Department of Revenue locations.
Tennessee
11/22/24, 1:00 AM 11/7/24, 1:00 AM Telemedicine Services - UPDATED
The Tennessee Department of Disability and Aging has issued a Request for Proposals (RFP #34401-99494) for comprehensive telemedicine services specifically targeting individuals with intellectual and developmental disabilities (IDD) across 40 sites in Shelby County and other Tennessee locations. The procurement seeks physicians with specialized training in IDD care to provide emergency and after-hours telemedicine services, including 24/7 on-demand medical evaluations via videoconferencing for up to 230 service recipients with IDD and dual diagnoses. Required services include video-assisted medical examinations, treatment planning, patient and caregiver consultations, primary care telemedicine at the Harold Jordan Center Facility, and admission medical assessments for two 4-bed TN START Therapeutic Respite and Resource Homes. The evaluation criteria will allocate 20 points for general qualifications and experience, 60 points for technical qualifications and approach, and 20 points for cost proposal. Key procurement dates include a pre-response conference on January 9, 2025, written questions deadline of January 21, 2025, and a response deadline of February 20, 2025, with an anticipated contract award notification on March 20, 2025.
The current incumbent for these services is StationMD, a telehealth provider specializing in IDD care, which has demonstrated a 93% diversion rate from emergency room visits in 2024. The contract will be funded through state budget allocations for ICF homes, PCP services, and an Enabling Technology Grant for Home and Community Based Services (HCBS) waiver services. The successful vendor must become credentialed through the Department of Disability and Aging within 30 days of contract start, obtaining certification for the 1915(C) waiver and TennCare programs, and credentialing with three Managed Care Organizations (MCOs). The contract term will run from April 11, 2025 to April 10, 2028, with two potential 12-month renewal options, not to exceed 60 months total. Pricing will be structured on a per-person monthly rate for unlimited telemedicine services, with additional costs for equipment including tablet and diagnostic device purchases or leases. The provider must maintain US-based resources, comply with HIPAA requirements, and meet specific technical standards including SOC 2 Type 2 compliance and disaster recovery capabilities.
Tennessee
4/10/28, 1:00 AM 4/11/25, 1:00 AM