UNSPSC 81112303: Mainframe computer maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of mainframe computers.

UNSPSC 81112303 Mainframe computer maintenance (Commodity) covers preventive and corrective maintenance support for enterprise servers, storage systems, and related data center infrastructure. State and local governments procure under this code for scheduled upkeep, emergency repairs, and technical support on Dell and HP server platforms, IBM mainframe systems, and specialized equipment such as uninterruptible power supply (UPS) units and high-volume document scanners. The issuing bodies span city procurement departments, state technology agencies, county information technology offices, and school district facilities management, with the City of Philadelphia and Texas Health and Human Services Commission appearing as active recent buyers. Work solicited includes preventive maintenance visits, parts replacement, 24/7 emergency response services with defined service-level agreements, battery inspections, corrective repairs, and extended warranty options.

Recent activity shows geographic spread across California, Texas, Pennsylvania, Georgia, Nevada, and Illinois. The City of Philadelphia Procurement Department posted solicitations (B2727526, B2727439) in July 2026 for Dell and HP server maintenance and Canon imager preventive services, both micro purchases due July 24 and July 8, 2026 respectively, with Local Business Entity preference applied. The Texas Health and Human Services Commission issued RFO HHS0016620 in June 2026 for comprehensive workstation management services covering approximately 55,000 agency devices across Texas HHS locations, with responses due July 7, 2026, weighted 10 percent on experience, 50 percent on narrative proposal, and 40 percent on cost. The Nevada Department of Motor Vehicles solicited RFP 81DMV-S3894 in May 2026 for UPS system inspections, corrective maintenance, and 24/7 emergency service across four locations, proposals due June 26, 2026, with Nevada-based business five percent preference and five equally weighted evaluation factors. Gwinnett County Board of Commissioners in Georgia posted RFP RP020-26 in May 2026 for maintenance of 10,000+ devices across 138 county locations, proposals due June 10, 2026, with cost weighted at 20 percent against experience and qualifications (30 points) and technical approach (30 points). California Department of Technology issued IFB 25-0202780 in February 2026 for SSAName3 and IDS Legacy Software Support renewal supporting mainframe systems at two state locations, quotations due March 6, 2026, evaluated 100 percent on cost with optional small-business and DVBE preferences available.