NIGP 95259: Human Services (Not Otherwise Classified)

NIGP 95259 Human Services (Not Otherwise Classified), an Item code, encompasses direct service provision, program management, and community engagement work that state and local governments procure when mainstream social services taxonomy does not fit. Recent solicitations show state and local agencies buying energy resilience community outreach, enrollment broker operations for Medicaid managed care, supervised visitation for children in foster care, intensive youth justice supervision, dementia and caregiver support, behavioral health peer support and training, representative payee financial management for Social Security recipients, reentry services for justice-involved populations, youth prevention education in schools, and technical assistance for grant administration—work that typically sits at the intersection of human services delivery, community health, and social support systems.

State agencies dominate recent procurement activity under this code, including the Washington Department of Commerce, Texas Health and Human Services Commission, Florida Division of Emergency Management, and Delaware Department of Health and Social Services, alongside county human services departments (Seminole County Florida; Kenosha County Wisconsin; Fulton County Georgia; Montgomery County Pennsylvania; Bernalillo County New Mexico), municipal entities (Long Beach California; Houston Texas; Athens-Clarke County Georgia; City of Wichita), and special-purpose authorities serving rural and tribal populations (Workforce Solutions Borderplex in West Texas; Washington Health Care Authority). Recent representative opportunities include the Washington State Department of Commerce's energy resilience outreach RFP due August 13, 2026 (501(c)(3) nonprofits; $230,000 maximum; targeting Eastern Washington and tribal communities); Texas HHSC's $75–82 million per-year Enrollment Broker RFP due September 4, 2026 (sole-source procurement for Medicaid managed care intake and call center operations); Kenosha County's supervised visitation services RFP due June 30, 2026 (center-based, community-based, and virtual visitation for children and families); and Delaware's $2.1+ million annual behavioral health resource development RFP due July 27, 2026 (mental health court peer support, peer workforce training, crisis intervention, and family support across five distinct components with multiple award structure). Geographic concentration is heaviest in the Pacific Northwest (Washington), South (Texas, Florida, Georgia), Mid-Atlantic (Pennsylvania, Delaware), and Colorado's Front Range, with activity also in the Upper Midwest (Wisconsin) and scattered regional workforce and aging-services procurements. Most recent awards show one-year initial terms with up to four one-year renewal options; reimbursement-basis funding tied to deliverables or eligible expenses; diverse business inclusion plans and local-preference scoring common where state policy supports them; and performance metrics tightly specified around service outputs, compliance, and participant outcomes.