NIGP 839: Telephone Equipment, Accessories and Supplies

NIGP 839 Telephone Equipment, Accessories And Supplies is a Class code capturing voice and data communication hardware, managed services, and integration work that state and local governments procure to support distributed operations across departments, schools, and special districts. State and local buyers under this code acquire call center headsets and hookswitches, mobile hotspots with remote management platforms, enterprise telephone system infrastructure (including IP phones, SIP trunks, and cloud-based unified communications), answering service contracts, and telecommunications equipment integration. Issuing bodies span state procurement offices (Illinois Secretary of State), counties (Broward County, Hillsborough County), cities (Phoenix, Green Bay, Tucson, Palm Bay, West Sacramento), independent school districts (Spring ISD, New London Board of Education, Goose Creek CISD), and regional cooperatives (Region 7 Purchasing Cooperative). Arizona, Florida, Texas, Connecticut, and Wisconsin show active recent procurement volume under the code.

Representative recent opportunities reflect the breadth of buying patterns: the City of Phoenix Parks and Recreation Department issued an RFP (PKSRFP270440, due October 16, 2026) for a five-year 24-hour answering service with mobile-accessible reporting and data capture infrastructure; Broward County solicited mobile hotspot devices with remote management platform solutions (TCH2131666B1, due October 9, 2026) for its Libraries Division and other county agencies, structured as an open-end contract with SBE and CBE procurement preferences; Spring Independent School District in Houston requested proposals for a district-wide telephone system refresh (26012, due June 19, 2026) serving 53 facilities with 5,580 users and an estimated annual contract value exceeding $1 million, migrating from legacy Mitel infrastructure to a cloud-based enterprise platform; and the City of Green Bay solicited cellular communication services and equipment (RFB 2026-17, due June 25, 2026) supporting approximately 300 active lines across municipal departments with a 36-month initial term and optional 24-month extension. The Illinois Secretary of State issued an IFB (26350SOSITSOSB52438, due June 10, 2026) for call center headsets and wireless devices with Microsoft Teams certification. Hillsborough County awarded a special procurement to Source 1 Solutions, Inc. for turnkey eFemto small-cell installations across county facilities at $47,730.55, representing integration and site-deployment work within the broader equipment category.