NIGP 83954: Nurse Call Systems

NIGP 83954 Nurse Call Systems, an Item code, addresses the procurement and installation of patient communication and alert systems in healthcare facilities. State and local governments soliciting under this code are buying nurse call system upgrades, installations, and related maintenance services that enable patient-to-staff communication and emergency alerting in hospitals, infectious disease treatment centers, and other clinical settings. The issuing bodies include state health agencies and their contracted procurement divisions. The work involves design consultation, equipment procurement, on-site installation, systems integration with existing infrastructure, and ongoing maintenance and emergency response support.

The Texas Health and Human Services Commission, on behalf of the Texas Department of State Health Services, issued an Invitation for Bids (IFB) in February 2026 for a Nurse Call System upgrade and installation at the Texas Center for Infectious Disease in San Antonio, with a response deadline of March 4, 2026. The procurement required bidders to demonstrate a minimum of five years of relevant nurse call system installation experience, with assigned personnel holding at least two years of relevant experience; contractors must maintain comprehensive insurance coverage including workers' compensation, commercial general liability, professional liability, and umbrella coverage, and provide emergency response within one hour and standard service response within four hours. The contract term runs through August 31, 2026, with one optional one-year extension available at the agency's discretion. No incumbent vendor information or specific budget range was disclosed in the procurement documents.