NIGP 83954: Nurse Call Systems

NIGP 83954 Nurse Call Systems, an Item code, encompasses diagnostic, repair, and maintenance services for existing nurse call infrastructure in state and local facilities. State and local governments procure under this code to restore operational capacity of installed nurse call systems — primarily legacy equipment serving healthcare units in correctional facilities, hospitals, and similar residential-care settings. The work includes complete operational inspection, fault diagnosis, component testing, identification of failed or defective parts, written diagnostic reporting with repair-cost estimation, execution of approved repairs, post-repair system testing, and verification of pull stations and indicator lights. Issuing bodies include state departments of corrections operating healthcare units within correctional facilities, the primary buyer visible in recent activity.

Big Muddy River Correctional Center, an Illinois Department of Corrections facility, posted two nurse call system diagnostic and repair solicitations in July and August 2026, both targeting repair of an existing Rauland Borg Corporation Legacy Nurse Call System in its Healthcare Unit. The July 27, 2026 opportunity (Solicitation 27426DOCMUDDYB53338) was designated as a small business set-aside with proposals due July 27, 2026; the August 19, 2026 opportunity (Solicitation 27426DOCMUDDYB53499) followed with identical scope and an August 19 response deadline. Both solicitations estimated material costs at $25,000 and required vendors to comply with Illinois Department of Corrections security protocols, including background checks and potential drug screening for on-site personnel. Work was to be performed Monday through Friday, 7:00 a.m. to 3:00 p.m., with subcontracting explicitly prohibited. Vendors were required to maintain general commercial liability insurance of $1,000,000 per occurrence and $2,000,000 annual aggregate, auto liability insurance of $1,000,000 per occurrence, and workers' compensation insurance, with the State of Illinois named as additionally insured. Prevailing wage certification was required in at least one iteration.