Perform program satisfaction surveys

Ended Awarded Last action

Contract number
140D0422A0002
Awardee
Awarding agency
Task orders
85 $14,199,780 obligated

Award facts

Opportunity
  • 140D0421Q0380 Solicitation number
Combined order value
  • $14,199,780 Current, with exercised options
  • $14,219,801 Potential, with all options
Last date to order 100% complete
Award type
Single award
Who can order
Only the awarding agency
Funding agency
National Cancer Institute National Institutes of Health, Department of Health and Human Services
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

The National Cancer Institute established a Blanket Purchase Agreement with CFI Group USA LLC on February 23, 2022, against the GSA Multiple Award Schedule, with a ceiling of $13,626,648.71 and an ultimate completion date of May 7, 2025. The BPA is a single-award vehicle for performance satisfaction survey services.

Place of performance is Ann Arbor, Michigan. Work spans multiple federal civilian agencies through individual BPA calls, with performance locations at agency offices including Washington, DC, and other locations as required by calling agencies.

The BPA enables CFI Group USA LLC to provide customer satisfaction surveys, program effectiveness assessment, and stakeholder feedback collection using American Customer Satisfaction Index (ACSI) methodologies. Services include survey design, data collection, analysis, and recommendations to support federal agencies in measuring program performance and customer experiences. The BPA supports both firm-fixed-price and time-and-materials pricing structures.

Since award, over 30 BPA calls have been issued. Recent notable calls include the Social Security Administration ($1,775,965.50, time-and-materials, awarded September 26, 2024), the Treasury Internal Revenue Service ($953,374.73, September 25, 2024), Department of Education ($373,559, February 13, 2024), and the Department of Health and Human Services Health Resources and Services Administration ($244,951.50, September 18, 2023). A $1,706,117 call to the Social Security Administration was awarded September 26, 2023. Multiple smaller calls ranging from $12,156.81 to $106,117.50 have been issued to the National Institutes of Health, Department of State Bureau of Consular Affairs, Department of the Interior U.S. Geological Survey, Department of Labor Pension Benefit Guaranty Corporation, Government Accountability Office, and Federal Trade Commission, among others. Call activity accelerated in September 2024, with six calls issued to federal agencies within a ten-day period.

Task orders

Task order Ordering agency Obligated Awarded
Performance satisfaction survey (PSS) 069 - department of agriculture (USDA) ocio 140D0424F0503 Interior Business Center (DO) $17,278
Performance satisfaction survey (PSS) 072 - the united states social security administration (SSA) 140D0424F0879 Interior Business Center (DO) $1,775,966
Performance satisfaction survey (PSS) 081 - treasury internal revenue service (IRS) 140D0424F1332 Interior Business Center (DO) $953,375
Performance satisfaction survey (PSS) 071 - department of the interior (DOI) department of the interior (DOI)U.S… 140D0424F0693 Interior Business Center (DO) $13,644
Performance satisfaction survey (PSS) 084 - the department of labor (DOL) pension benefit guaranty corporation (PBGC) 140D0424F1354 Interior Business Center (DO) $402,332
Performance satisfaction survey (PSS) 064 - department of health and human services (HHS) 140D0424F0131 Interior Business Center (DO) $33,649
Performance satisfaction survey (PSS) 077 - legislative branch government accountability office 140D0424F1250 Interior Business Center (DO) $30,283
Performance satisfaction survey (PSS) 083 - department of health and human services (HHS) office of community… 140D0424F1311 Interior Business Center (DO) $35,121
Performance satisfaction survey (PSS) 082 - department of health and human services (HHS) health resources and services… 140D0424F1291 Interior Business Center (DO) $51,080
Performance satisfaction survey (PSS) 073 - U.S. Department of the treasury internal revenue service (IRS) 140D0424F0913 Interior Business Center (DO) $246,185
Performance satisfaction survey (PSS) 080 - department of education (ED) 140D0424F1141 Interior Business Center (DO) $31,019
Issue RFQ for performance satisfaction survey (PSS) 078 - department of health and human services (HHS) national… 140D0424F1075 Interior Business Center (DO) $12,157
Performance satisfaction survey (PSS) 079 - department of state bureau of consular affairs (BCA) 140D0424F1101 Interior Business Center (DO) $34,556
Performance satisfaction survey (PSS) 070 - department of health and human services (HHS) national institutes of health… 140D0424F0558 Interior Business Center (DO) $14,095
Performance satisfaction survey (PSS) 074 - other independent agencies federal trade commission (FTC) 140D0424F0828 Interior Business Center (DO) $32,896
Performance satisfaction survey (PSS) 068 - department of agriculture (USDA) 140D0424F0404 Interior Business Center (DO) $52,881
Performance satisfaction survey (PSS) 062 - department of the treasury united states mint 140D0424F0173 Interior Business Center (DO) $33,879
Performance satisfaction survey (PSS) 067 - department of education (ED) office of finance and operations 140D0424F0246 Interior Business Center (DO) $373,559
Performance satisfaction survey (PSS) 066 - department of commerce (DOC) bureau of economic analysis (BEA) 140D0424F0199 Interior Business Center (DO) $24,538
Performance satisfaction survey (PSS) 065 - nuclear regulatory commission (NRC) 140D0424F0182 Interior Business Center (DO) $24,538
Performance satisfaction survey (PSS) 061 - department of labor (DOL) pension benefit guaranty corporation (PBGC) 140D0424F0049 Interior Business Center (DO) $353,467
Performance satisfaction survey (PSS) 063 - department of the treasury financial crimes enforcement network (FINCEN) 140D0424F0053 Interior Business Center (DO) $134,596
Performance satisfaction survey (PSS) 055 - bureau of consular affairs (BCA) 140D0424F0027 Interior Business Center (DO) $33,879
Performance satisfaction survey (PSS) 060 - department of commerce national weather service (NWS) 140D0423F1343 Interior Business Center (DO) $45,629
Performance satisfaction survey (PSS) #054 - social security administration (SSA) 140D0423F1259 Interior Business Center (DO) $1,706,117
Performance satisfaction survey (PSS) 052 - internal revenue service (IRS) 140D0423F1153 Interior Business Center (DO) $920,533
Performance satisfaction survey (PSS) 056 - united states geological survey (USGS) 140D0423F1349 Interior Business Center (DO) $23,389
Performance satisfaction survey (PSS) 058 - department of health and human services (HHS) health resources and services… 140D0423F1299 Interior Business Center (DO) $244,952
Performance satisfaction survey (PSS) 059 - railroad retirement board (RRB) 140D0423F1285 Interior Business Center (DO) $47,887
Performance satisfaction survey (PSS) #057 - department of agriculture USDA forest service 140D0423F1271 Interior Business Center (DO) $26,099
Performance satisfaction survey (PSS) 053 - department of health and human services (HHS) 140D0423F1245 Interior Business Center (DO) $33,649
Performance satisfaction survey (PSS) 047 - department of transportation (DOT) 140D0423F0837 Interior Business Center (DO) $49,126
Performance satisfaction survey (PSS) 049 - national aeronautics and space administration (NASA) 140D0423F0873 Interior Business Center (DO) $106,118
Performance satisfaction survey (PSS) PSS 045 - national aeronautics and space administration (NASA) 140D0423F1113 Interior Business Center (DO) $139,193
Performance satisfaction survey (PSS) 051 - department of health and human services (HHS) 140D0423F0958 Interior Business Center (DO) $479,894
Performance satisfaction survey (PSS) 050 - national institutes of health (NIH) 140D0423F0957 Interior Business Center (DO) $18,793
Performance satisfaction survey #046 - department of health and human services 140D0423F0954 Interior Business Center (DO) $132,107
Performance satisfaction survey (PSS) 043 - department of health and human services 140D0423F0791 Interior Business Center (DO) $18,793
Performance satisfaction survey #044 - federal trade commission 140D0423F0787 Interior Business Center (DO) $43,071
Performance satisfaction survey #048 - department of agriculture USDA 140D0423F0785 Interior Business Center (DO) $33,879
Performance satisfaction survey 041 - government accountability office 140D0423F0780 Interior Business Center (DO) $30,283
Performance satisfaction survey, PSS 042 internal revenue service 140D0423F0772 Interior Business Center (DO) $231,728
Performance satisfaction survey #040 - office of the special trustee 140D0423F0733 Interior Business Center (DO) $0
Performance satisfaction survey #033 - FCG survey for coaching 140D0423F0309 Interior Business Center (DO) $15,445
Performance satisfaction survey #027 - department of veterans affairs 140D0423F0714 Interior Business Center (DO) $108,528
PSS 024 - performance satisfaction survey - department of the treasury, united states mint 140D0423F0581 Interior Business Center (DO) $36,065
Performance satisfaction survey #039 - department of agriculture USDA 140D0423F0541 Interior Business Center (DO) $52,489
Performance satisfaction survey #038 - department of justice DOJ office of community oriented policing services cops 140D0423F0428 Interior Business Center (DO) $33,649
Performance satisfaction survey #037 - government accountability office, legislative branch 140D0423F0396 Interior Business Center (DO) $105,959
PSS 036 program performance satisfaction survey - government accountability office 140D0423F0259 Interior Business Center (DO) $47,399
Show 40 more

Latest 50 of 85 listed here. See the rest on GovTribe.

Transactions

Action Obligated Date
Close Out P00009 $0
Other Administrative Action P00008 · CFI's performance satisfaction survey (PSS) services BPA $0
Supplemental Agreement for work within scope P00007 · Modification to decrease ceiling CFI's performance satisfaction survey (PSS) services BPA $0
Exercise an Option P00006 · Exercise option year 3 to provide performance satisfaction survey (PSS) services $0
Other Administrative Action P00005 $0
Supplemental Agreement for work within scope P00004 $0
Exercise an Option P00003 · Performance satisfaction survey (PSS) services $0
Supplemental Agreement for work within scope P00002 $0
Exercise an Option P00001 · GSA contract #: 47QRAA19D0060 the purpose of this modification is to exercise option period one (1) for the period of february 22, 2023 through february 22,… $0
Original award $0

Quick answers

Who was awarded contract 140D0422A0002?

140D0422A0002 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on February 23, 2022.

How much is contract 140D0422A0002 worth?

Orders under 140D0422A0002 have obligated $14,199,780. Their combined potential value, with all options, is $14,219,801.

How many orders have been placed under contract 140D0422A0002?

85 orders have been placed under 140D0422A0002, the latest on September 30, 2024.

Which agency awarded contract 140D0422A0002?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0422A0002, with funding from National Cancer Institute (National Institutes of Health).

Who can order from contract 140D0422A0002?

140D0422A0002 is a single award blanket purchase agreement. Only the awarding agency can place orders on it.

Is contract 140D0422A0002 under another contract?

Yes. 140D0422A0002 is a blanket purchase agreement under 47QRAA19D0060, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 140D0422A0002 competed?

The extent of competition for 140D0422A0002 was full and open competition. The government received 1 offer.

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