Performance satisfaction survey (PSS) 079 - department of state bureau of consular affairs (BCA)
Ended Awarded Last action
- Contract number
- 140D0424F1101
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $34,556
Award facts
- Opportunity
-
- 140D0424Q0894 Solicitation number
- Contract value 100% obligated
- $34,556.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Original award | $34,556 |
About this award
CFI Group USA LLC was awarded a Firm Fixed Price BPA call order valued at $34,556 by the Department of State Bureau of Consular Affairs for performance satisfaction survey services. The contract, awarded on August 15, 2024, with a completion date of April 25, 2025, represents a task order under CFI Group's larger General Services Administration Multiple Award Schedule Blanket Purchase Agreement, which carries a ceiling value of $13.6M and remains valid through May 7, 2025. This award carries no set-aside designation, indicating open competition. The work will be performed in Ann Arbor, Michigan, and funded through the Department of State's Office of Policy Management and Budget.
CFI Group USA LLC, a market research and consulting firm specializing in customer satisfaction assessment and federal performance evaluation, brings substantial experience in survey design, data collection, and stakeholder feedback analysis across numerous civilian agencies. The company's expertise in the American Customer Satisfaction Index methodology and track record of performance satisfaction surveys for agencies including the Departments of Health and Human Services, Education, Treasury, and Veterans Affairs positions it to deliver comprehensive measurement and analysis services for the Bureau of Consular Affairs' customer experience initiatives. The contract represents one of over 30 task orders generated from CFI Group's GSA MAS BPA since its establishment in 2002.
Quick answers
Who was awarded contract 140D0424F1101?
140D0424F1101 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on August 15, 2024.
How much is contract 140D0424F1101 worth?
The government has obligated $34,556 on 140D0424F1101.
Which agency awarded contract 140D0424F1101?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F1101, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F1101 an order under another contract?
Yes. 140D0424F1101 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F1101 competed?
The extent of competition for 140D0424F1101 was full and open competition.
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