Performance satisfaction survey (PSS) 081 - treasury internal revenue service (IRS)
Ended Awarded Last action
- Contract number
- 140D0424F1332
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $953,375
Award facts
- Contract value 100% obligated
- $953,374.73 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Original award | $953,375 |
About this award
The Treasury Internal Revenue Service has awarded a $953,374.73 firm fixed-price call order under its Blanket Purchase Agreement (BPA) with CFI Group USA LLC for Performance Satisfaction Survey (PSS) services. The contract, executed on September 25, 2024, with an ultimate completion date of September 24, 2025, represents a non-set-aside award with no small business or other socioeconomic designations. CFI Group USA LLC, based in Ann Arbor, Michigan, will provide comprehensive survey design, implementation, and analysis services to measure customer satisfaction and program effectiveness for IRS operations. This call order is issued under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle, which establishes an Indefinite Delivery/Indefinite Quantity (IDIQ) framework with a total BPA ceiling of $13.6 million valid through May 7, 2025.
CFI Group USA LLC is a specialized market research and consulting firm that has consistently delivered performance satisfaction survey services across multiple federal agencies, including the Departments of Education, Health and Human Services, and Veterans Affairs. The company utilizes the American Customer Satisfaction Index (ACSI) methodology to provide sophisticated survey services that assess customer experiences and stakeholder feedback. As a long-established federal contractor registered in the System for Award Management since 2002, CFI Group USA LLC has demonstrated expertise in supporting federal agencies' efforts to measure program effectiveness and gather actionable intelligence to improve service delivery. The work will be performed in Ann Arbor, Michigan.
Quick answers
Who was awarded contract 140D0424F1332?
140D0424F1332 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 25, 2024.
How much is contract 140D0424F1332 worth?
The government has obligated $953,375 on 140D0424F1332.
Which agency awarded contract 140D0424F1332?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F1332, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F1332 an order under another contract?
Yes. 140D0424F1332 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F1332 competed?
The extent of competition for 140D0424F1332 was full and open competition.
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