Performance satisfaction survey (PSS) 059 - railroad retirement board (RRB)
Ended Awarded Last action
- Contract number
- 140D0423F1285
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $47,887
Award facts
- Opportunity
-
- 140D0423Q1182 Solicitation number
- Contract value 100% obligated
- $47,886.50 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $47,887 |
About this award
The Railroad Retirement Board (RRB) awarded a $47,886.50 firm fixed-price BPA call order to CFI Group USA LLC on September 15, 2023, for performance satisfaction survey services. This contract, which extends through December 21, 2024, is executed under CFI Group USA LLC's General Services Administration Multiple Award Schedule Blanket Purchase Agreement, valued at $13.6 million and valid through May 7, 2025. The award carries no set-aside designation, indicating open competition in the federal marketplace. Work is to be performed in Ann Arbor, Michigan, where CFI Group USA LLC is headquartered.
CFI Group USA LLC is a market research and consulting firm specializing in customer satisfaction surveys and performance assessment services for federal agencies. The company will design and implement survey methodologies to measure stakeholder satisfaction with RRB programs and services, utilizing approaches consistent with the American Customer Satisfaction Index framework. This engagement supports the RRB's mission to administer retirement, disability, and survivor benefits for railroad employees by gathering critical performance feedback to inform program improvements. The contract represents one of numerous performance satisfaction survey engagements CFI Group USA LLC maintains across civilian federal agencies, including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs.
Quick answers
Who was awarded contract 140D0423F1285?
140D0423F1285 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 15, 2023.
How much is contract 140D0423F1285 worth?
The government has obligated $47,887 on 140D0423F1285.
Which agency awarded contract 140D0423F1285?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1285, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F1285 an order under another contract?
Yes. 140D0423F1285 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F1285 competed?
The extent of competition for 140D0423F1285 was full and open competition.
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