Performance satisfaction survey (PSS) 084 - the department of labor (DOL) pension benefit guaranty corporation (pbgc)

Ended Awarded Last action

Contract number
140D0424F1354
Awardee
Awarding agency
Obligated
$402,332

Award facts

Contract value 100% obligated
$402,331.88 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00004 $0
Other Administrative Action P00003 $0
Supplemental Agreement for work within scope P00002 $0
Terminate for Convenience P00001 $0
Original award $402,332

About this award

The Department of Labor's Pension Benefit Guaranty Corporation (PBGC) awarded a $402,331.88 firm fixed-price contract to CFI Group USA LLC on September 23, 2024, with completion targeted for September 22, 2025. This contract is a call order under a larger General Services Administration Multiple Award Schedule Blanket Purchase Agreement with a total ceiling value of $13.6 million, valid through May 7, 2025. CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, will deliver performance satisfaction survey services, leveraging its expertise in customer satisfaction assessment and data analysis methodologies, including the American Customer Satisfaction Index approach. No set-aside designation was applied to this competitive award.

CFI Group USA LLC has an established track record providing survey design, implementation, and analysis services across numerous federal civilian agencies, including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs. The company's work under this PBGC contract will contribute to the agency's efforts to measure stakeholder experiences and program effectiveness. The firm's BPA has generated over 30 individual call orders from multiple federal agencies, demonstrating the widespread demand for performance satisfaction survey services across government. The contract utilizes firm fixed-price pricing, providing cost certainty for the PBGC while the underlying BPA structure allows flexibility to accommodate varying agency survey needs.

Quick answers

Who was awarded contract 140D0424F1354?

140D0424F1354 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 23, 2024.

How much is contract 140D0424F1354 worth?

The government has obligated $402,332 on 140D0424F1354.

Which agency awarded contract 140D0424F1354?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F1354, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0424F1354 an order under another contract?

Yes. 140D0424F1354 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0424F1354 competed?

The extent of competition for 140D0424F1354 was full and open competition.

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