Performance satisfaction survey (PSS) 043 - department of health and human services

Ended Awarded Last action

Contract number
140D0423F0791
Awardee
Awarding agency
Obligated
$18,793

Award facts

Opportunity
  • 140D0423Q0784 Solicitation number
Contract value 100% obligated
$18,793.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20240, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $18,793

About this award

The Department of Health and Human Services, through its Office of Policy Management and Budget, awarded a $18,793 firm fixed-price contract to CFI Group USA LLC on June 14, 2023, for Performance Satisfaction Survey (PSS) services. This contract represents a call order under CFI Group USA LLC's General Services Administration Multiple Award Schedule Blanket Purchase Agreement, which carries a ceiling value of $13.6 million and is valid through May 7, 2025. The contract is not designated with any set-aside provisions and is performed in Washington, DC, with a completion date of July 31, 2024. CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, specializes in customer satisfaction surveys and performance assessment services for federal agencies.

CFI Group USA LLC leverages the American Customer Satisfaction Index methodology to design, implement, and analyze surveys measuring agency performance and stakeholder feedback. The firm has an extensive track record delivering similar services across multiple federal agencies including the Departments of Education, Treasury, Veterans Affairs, and Transportation, as well as independent agencies such as the Social Security Administration and the Small Business Administration. Under the GSA MAS BPA vehicle, CFI Group USA LLC has generated over 30 individual call orders, providing flexible pricing options to accommodate diverse agency survey requirements and program evaluation needs.

Quick answers

Who was awarded contract 140D0423F0791?

140D0423F0791 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on June 14, 2023.

How much is contract 140D0423F0791 worth?

The government has obligated $18,793 on 140D0423F0791.

Which agency awarded contract 140D0423F0791?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0791, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F0791 an order under another contract?

Yes. 140D0423F0791 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F0791 competed?

The extent of competition for 140D0423F0791 was full and open competition.

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