Performance satisfaction survey (PSS) 063 - department of the treasury financial crimes enforcement network (fincen)
Ended Awarded Last action
- Contract number
- 140D0424F0053
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $134,596
Award facts
- Opportunity
-
- 140D0424Q0078 Solicitation number
- Contract value 100% obligated
- $134,596.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $134,596 |
About this award
The U.S. Department of the Treasury's Financial Crimes Enforcement Network (FinCEN) awarded a $134.6K firm fixed-price call order to CFI Group USA LLC under the General Services Administration's Multiple Award Schedule (MAS) Blanket Purchase Agreement (BPA) for Performance Satisfaction Survey (PSS) services. The contract, awarded on November 8, 2023, with an ultimate completion date of November 7, 2024, was not designated under any small business set-aside program. CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, specializes in customer satisfaction measurement and federal program evaluation using sophisticated survey methodologies, including the American Customer Satisfaction Index approach. The work will be performed in Ann Arbor, Michigan.
This call order represents one of over 30 individual task orders issued against CFI Group USA LLC's GSA MAS BPA, which carries a total ceiling value of approximately $13.6M and remains valid through May 7, 2025. The BPA enables FinCEN and other civilian federal agencies to procure comprehensive survey design, data collection, analysis, and recommendations services to assess program effectiveness and gather stakeholder feedback. CFI Group USA LLC's extensive track record with the federal government includes performance satisfaction surveys for multiple agencies including the Departments of Health and Human Services, Education, Veterans Affairs, and Transportation, as well as independent agencies such as the Social Security Administration and Small Business Administration. This engagement supports FinCEN's mission to combat financial crimes by gathering performance data to improve agency operations and customer service delivery.
Quick answers
Who was awarded contract 140D0424F0053?
140D0424F0053 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on November 8, 2023.
How much is contract 140D0424F0053 worth?
The government has obligated $134,596 on 140D0424F0053.
Which agency awarded contract 140D0424F0053?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0053, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F0053 an order under another contract?
Yes. 140D0424F0053 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F0053 competed?
The extent of competition for 140D0424F0053 was full and open competition.
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