Performance satisfaction survey (PSS) 069 - department of agriculture (USDA) ocio
Ended Awarded Last action
- Contract number
- 140D0424F0503
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $17,278
Award facts
- Opportunity
-
- 140D0424Q0426 Solicitation number
- Contract value 100% obligated
- $17,278.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | -$17,278 | |
| Terminate for Convenience | $0 | |
| Original award | $34,556 |
About this award
CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, was awarded a $17,278 Firm Fixed Price contract by the U.S. Department of Agriculture's Office of the Chief Information Officer on September 30, 2024, with an ultimate completion date of March 21, 2025. This BPA Call order is being performed in Ann Arbor, Michigan, and represents a task order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule, which carries a total ceiling value of $13.6 million. The contract carries no set-aside designation, indicating open competition in the federal marketplace. The Performance Satisfaction Survey engagement will support USDA's efforts to measure customer satisfaction and program effectiveness through the company's specialized survey design, implementation, and data analysis services.
This award reflects CFI Group USA LLC's established experience providing performance satisfaction survey services to civilian federal agencies across numerous departments and independent agencies. The company specializes in customer experience measurement and stakeholder feedback collection, with particular expertise in the American Customer Satisfaction Index approach. Through its GSA MAS vehicle, CFI Group USA LLC has generated over 30 call orders from agencies including the Departments of Health and Human Services, Education, Treasury, and Veterans Affairs, supporting federal programs in measuring program effectiveness and gathering insights to improve agency operations and customer interactions.
Quick answers
Who was awarded contract 140D0424F0503?
140D0424F0503 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 30, 2024.
How much is contract 140D0424F0503 worth?
The government has obligated $17,278 on 140D0424F0503.
Which agency awarded contract 140D0424F0503?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0503, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F0503 an order under another contract?
Yes. 140D0424F0503 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F0503 competed?
The extent of competition for 140D0424F0503 was full and open competition.
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