Performance satisfaction survey (PSS) 074 - other independent agencies federal trade commission (FTC)
Ended Awarded Last action
- Contract number
- 140D0424F0828
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $32,896
Award facts
- Opportunity
-
- 140D0424Q0689 Solicitation number
- Contract value 100% obligated
- $32,896.29 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | -$12,286 | |
| Terminate for Convenience | $0 | |
| Original award | $45,182 |
About this award
The Federal Trade Commission awarded a $32,896.29 firm fixed-price BPA call to CFI Group USA LLC for Performance Satisfaction Survey (PSS) services, with an ultimate completion date of April 16, 2025. This contract award, issued on July 8, 2024, was not designated as a set-aside and represents a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule (MAS). The work will be performed in Ann Arbor, Michigan, where CFI Group USA LLC maintains its headquarters. The company specializes in customer satisfaction surveys and performance assessment services, utilizing sophisticated survey methodologies including the American Customer Satisfaction Index approach to measure stakeholder experiences and program effectiveness.
This contract continues CFI Group USA LLC's long-standing relationship with federal agencies, as the company has consistently delivered performance satisfaction survey services across numerous civilian federal agencies since 2002. The larger BPA vehicle, valued at $13.6 million and valid through May 7, 2025, has generated over 30 individual call orders for survey design, data collection, analysis, and recommendations aimed at improving federal program effectiveness. CFI Group USA LLC's contract history demonstrates its expertise in supporting agencies including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration and Small Business Administration, positioning the company as an established provider of federal performance measurement services.
Quick answers
Who was awarded contract 140D0424F0828?
140D0424F0828 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on July 8, 2024.
How much is contract 140D0424F0828 worth?
The government has obligated $32,896 on 140D0424F0828.
Which agency awarded contract 140D0424F0828?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0828, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F0828 an order under another contract?
Yes. 140D0424F0828 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F0828 competed?
The extent of competition for 140D0424F0828 was full and open competition.
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