Performance satisfaction survey (PSS) 077 - legislative branch government accountability office
Ended Awarded Last action
- Contract number
- 140D0424F1250
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $30,283
Award facts
- Opportunity
-
- 140D0424Q0925 Solicitation number
- Contract value 100% obligated
- $30,283.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Original award | $30,283 |
About this award
The Government Accountability Office awarded a Performance Satisfaction Survey (PSS) contract call valued at $30,283 to CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan. This contract award, issued on September 16, 2024, represents a call order under CFI Group's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule (MAS), which carries a total ceiling value of $13.6M and remains valid through May 7, 2025. The work is to be performed in Ann Arbor, Michigan, with an ultimate completion date of September 15, 2025. No set-aside designation applies to this award, indicating open competition in the federal marketplace.
CFI Group USA LLC specializes in designing and implementing customer satisfaction surveys and performance assessment services using the American Customer Satisfaction Index (ACSI) methodology. The company has established a track record delivering survey design, data collection, analysis, and recommendations across multiple federal civilian agencies including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration and the Small Business Administration. This particular PSS call order supports the GAO's efforts to measure and assess performance satisfaction metrics, leveraging CFI Group's expertise in gathering stakeholder feedback and evaluating program effectiveness for federal government operations.
Quick answers
Who was awarded contract 140D0424F1250?
140D0424F1250 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 16, 2024.
How much is contract 140D0424F1250 worth?
The government has obligated $30,283 on 140D0424F1250.
Which agency awarded contract 140D0424F1250?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F1250, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F1250 an order under another contract?
Yes. 140D0424F1250 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F1250 competed?
The extent of competition for 140D0424F1250 was full and open competition.
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