Performance satisfaction survey (PSS) 083 - department of health and human services (HHS) office of community services (OCS)
Ended Awarded Last action
- Contract number
- 140D0424F1311
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $35,121
Award facts
- Opportunity
-
- 140D0424Q1015 Solicitation number
- Contract value 100% obligated
- $35,120.80 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Labor Hours
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Original award | $35,121 |
About this award
The Department of Health and Human Services Office of Community Services awarded a Performance Satisfaction Survey (PSS) contract to CFI Group USA LLC on September 12, 2024, with a ceiling value of $35,120.80 and an ultimate completion date of September 11, 2025. This contract represents a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule, which carries a total ceiling value of $13.6 million and is valid through May 7, 2025. The award utilizes labor-hour pricing and carries no set-aside designation, reflecting open competition in the federal marketplace. CFI Group USA LLC, based in Ann Arbor, Michigan, will perform the work at its primary location and provide survey design, data collection, analysis, and recommendations to support HHS's performance assessment and program effectiveness efforts.
CFI Group USA LLC specializes in customer satisfaction surveys and performance assessment services for federal agencies, leveraging the American Customer Satisfaction Index (ACSI) methodology. The company has an established track record delivering survey services across multiple civilian federal agencies including the Departments of Education, Treasury, Veterans Affairs, and Transportation, as well as independent agencies such as the Social Security Administration and Small Business Administration. Under this particular call order, the contractor will provide performance satisfaction survey services to support HHS's Office of Community Services in measuring stakeholder feedback and evaluating program performance, contributing to the agency's mission to strengthen community-based service systems and support vulnerable populations.
Quick answers
Who was awarded contract 140D0424F1311?
140D0424F1311 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 12, 2024.
How much is contract 140D0424F1311 worth?
The government has obligated $35,121 on 140D0424F1311.
Which agency awarded contract 140D0424F1311?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F1311, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F1311 an order under another contract?
Yes. 140D0424F1311 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F1311 competed?
The extent of competition for 140D0424F1311 was full and open competition.
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