Performance satisfaction survey #038 - department of justice DOJ office of community oriented policing services cops

Ended Awarded Last action

Contract number
140D0423F0428
Awardee
Awarding agency
Obligated
$33,649

Award facts

Opportunity
  • 140D0423Q0352 Solicitation number
Contract value 100% obligated
$33,649.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00002 $0
Supplemental Agreement for work within scope P00001 · PSS 038 extend the POP date 7 months for performance satisfaction survey #038 - department of justice DOJ office of community oriented policing services cops… $0
Original award $33,649

About this award

The Department of Justice's Office of Community Oriented Policing Services (COPS) awarded a Blanket Purchase Agreement (BPA) call order to CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, for Performance Satisfaction Survey #038. This firm-fixed-price contract, valued at $33,649, was extended by seven months, with an ultimate completion date of December 31, 2024. The contract was awarded under the General Services Administration's Multiple Award Schedule (MAS), which is an Indefinite Delivery/Indefinite Quantity vehicle with a total ceiling value of $13.6 million valid through May 7, 2025. No set-aside designation was used for this award. CFI Group USA LLC specializes in customer satisfaction surveys, performance assessment, and data analysis services, with particular expertise in applying the American Customer Satisfaction Index (ACSI) methodology across federal agencies.

Under this contract, CFI Group USA LLC will conduct performance satisfaction survey services for COPS to gather stakeholder feedback and measure program effectiveness. The company has an extensive track record providing similar survey design, implementation, and analysis services to numerous civilian federal agencies, including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration. The contractor's work encompasses survey design, data collection, analysis, and recommendations to support federal agencies' efforts to improve program effectiveness and stakeholder engagement. This call order represents one of over 30 individual orders generated from the larger GSA MAS BPA.

Quick answers

Who was awarded contract 140D0423F0428?

140D0423F0428 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on March 23, 2023.

How much is contract 140D0423F0428 worth?

The government has obligated $33,649 on 140D0423F0428.

Which agency awarded contract 140D0423F0428?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0428, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F0428 an order under another contract?

Yes. 140D0423F0428 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F0428 competed?

The extent of competition for 140D0423F0428 was full and open competition.

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