Performance satisfaction survey (PSS) 072 - the united states social security administration (SSA)
Ended Awarded Last action
- Contract number
- 140D0424F0879
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $1,775,966
Award facts
- Contract value 100% obligated
- $1,775,965.50 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Time and Materials
- Place of performance
- Ann Arbor, MI 48108, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Terminate for Convenience | $0 | |
| Original award | $1,775,966 |
About this award
The Social Security Administration (SSA) awarded a Performance Satisfaction Survey (PSS) call order valued at $1.78M to CFI Group USA LLC on September 26, 2024, with completion targeted for September 25, 2025. This contract is issued under a Time and Materials pricing structure through a Blanket Purchase Agreement (BPA) vehicle established on the General Services Administration's Multiple Award Schedule (MAS). The award carries no set-aside designation, allowing CFI Group USA LLC to compete openly in the federal marketplace. The work will be performed in Ann Arbor, Michigan, where the vendor maintains its headquarters.
CFI Group USA LLC, a market research and consulting firm specializing in customer satisfaction assessments and performance evaluation for federal agencies, will deliver comprehensive survey services to SSA. The contractor's expertise in survey design, data collection, analysis, and stakeholder feedback methodologies—particularly through the American Customer Satisfaction Index (ACSI) approach—aligns with SSA's mission to measure program effectiveness and customer experience. This call order is one of over 30 generated from the company's larger GSA MAS BPA, which has a total ceiling value of $13.6M and covers performance satisfaction survey services across multiple federal agencies including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs.
Quick answers
Who was awarded contract 140D0424F0879?
140D0424F0879 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 26, 2024.
How much is contract 140D0424F0879 worth?
The government has obligated $1,775,966 on 140D0424F0879.
Which agency awarded contract 140D0424F0879?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0879, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F0879 an order under another contract?
Yes. 140D0424F0879 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F0879 competed?
The extent of competition for 140D0424F0879 was full and open competition.
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