Performance satisfaction survey (PSS) #054 - social security administration (SSA)
Ended Awarded Last action
- Contract number
- 140D0423F1259
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $1,706,117
Award facts
- Opportunity
-
- 140D0423Q1165 Solicitation number
- Contract value 100% obligated
- $1,706,117.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $1,706,117 |
About this award
CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, was awarded a Performance Satisfaction Survey (PSS) #054 call order valued at $1.71M by the Social Security Administration (SSA) under the General Services Administration's Multiple Award Schedule (MAS) Blanket Purchase Agreement (BPA). This firm-fixed-price contract, awarded on September 26, 2023, with an ultimate completion date of September 25, 2024, represents one of over 30 individual call orders issued against CFI Group USA LLC's larger BPA vehicle, which carries a total ceiling value of $13.63M through May 7, 2025. The award carries no set-aside designation, indicating open competition in the federal marketplace.
Under this engagement, CFI Group USA LLC will deliver comprehensive performance satisfaction survey services to SSA, leveraging the firm's extensive expertise in customer satisfaction measurement and federal program assessment. The company specializes in survey design, data collection, analysis, and stakeholder feedback gathering using methodologies such as the American Customer Satisfaction Index (ACSI) approach. This contract enables SSA to measure customer experiences and program effectiveness, consistent with the agency's mission to administer Social Security benefits and services. The parent BPA vehicle allows for flexible pricing arrangements across multiple federal agencies, including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs.
Quick answers
Who was awarded contract 140D0423F1259?
140D0423F1259 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 26, 2023.
How much is contract 140D0423F1259 worth?
The government has obligated $1,706,117 on 140D0423F1259.
Which agency awarded contract 140D0423F1259?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1259, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F1259 an order under another contract?
Yes. 140D0423F1259 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F1259 competed?
The extent of competition for 140D0423F1259 was full and open competition.
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