Performance satisfaction survey (PSS) 050 - national institutes of health (NIH)
Ended Awarded Last action
- Contract number
- 140D0423F0957
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $18,793
Award facts
- Opportunity
-
- 140D0423Q0980 Solicitation number
- Contract value 100% obligated
- $18,793.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20240, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $18,793 |
About this award
The National Institutes of Health awarded a $18,793 firm fixed-price contract to CFI Group USA LLC under a Blanket Purchase Agreement call order for Performance Satisfaction Survey (PSS) 050 services. The contract, which commenced on August 1, 2023, and concluded on August 16, 2024, was executed through NIH's Office of Policy Management and Budget. CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, specializes in customer satisfaction measurement and performance assessment services for federal agencies. This contract award did not utilize a set-aside designation and represents one of over 30 call orders generated from the company's larger GSA Multiple Award Schedule Blanket Purchase Agreement, which carries a ceiling value of $13.6 million and remains valid through May 7, 2025.
Under this contract, CFI Group USA LLC delivered survey design, data collection, and analysis services to support NIH's assessment of customer satisfaction and program effectiveness. The company's expertise in implementing American Customer Satisfaction Index (ACSI) methodology enabled the agency to gather stakeholder feedback and measure performance satisfaction across its operations in Washington, DC. This engagement exemplifies NIH's use of external research capabilities to evaluate internal processes and enhance program delivery, consistent with the agency's broader mission to support health and medical research initiatives. No set-aside designation was applied to this award, reflecting open competition in the federal marketplace.
Quick answers
Who was awarded contract 140D0423F0957?
140D0423F0957 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on August 1, 2023.
How much is contract 140D0423F0957 worth?
The government has obligated $18,793 on 140D0423F0957.
Which agency awarded contract 140D0423F0957?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0957, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F0957 an order under another contract?
Yes. 140D0423F0957 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F0957 competed?
The extent of competition for 140D0423F0957 was full and open competition.
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