Performance satisfaction survey #027 - department of veterans affairs
Ended Awarded Last action
- Contract number
- 140D0423F0714
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $108,528
Award facts
- Opportunity
-
- 140D0422Q0953 Solicitation number
- Contract value 100% obligated
- $108,528.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $108,528 |
About this award
CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, was awarded a BPA call valued at $108,528 by the Department of Veterans Affairs on May 17, 2023, with a completion date of September 30, 2024. This firm-fixed-price contract, executed under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle, calls for performance satisfaction survey services. The award carries no set-aside designation, allowing CFI Group USA LLC to compete openly in the federal marketplace. The company specializes in customer satisfaction surveys and performance assessment services, with particular expertise in the American Customer Satisfaction Index (ACSI) methodology, and has established a significant track record delivering similar services across multiple civilian federal agencies.
This BPA call is part of a larger Blanket Purchase Agreement with a total ceiling value of $13.6M, valid through May 7, 2025, that has generated over 30 individual call orders from federal agencies including the Departments of Health and Human Services, Education, Treasury, Veterans Affairs, and independent agencies such as the Social Security Administration and Small Business Administration. Under this indefinite delivery/indefinite quantity contract vehicle, CFI Group USA LLC provides comprehensive survey design, data collection, analysis, and recommendations to improve federal program effectiveness. The firm's work for the Veterans Affairs survey will contribute to the agency's broader mission of measuring customer satisfaction and performance outcomes across its programs and services.
Quick answers
Who was awarded contract 140D0423F0714?
140D0423F0714 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on May 17, 2023.
How much is contract 140D0423F0714 worth?
The government has obligated $108,528 on 140D0423F0714.
Which agency awarded contract 140D0423F0714?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0714, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F0714 an order under another contract?
Yes. 140D0423F0714 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F0714 competed?
The extent of competition for 140D0423F0714 was full and open competition.
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