Performance satisfaction survey (PSS) 052 - internal revenue service (IRS)
Ended Awarded Last action
- Contract number
- 140D0423F1153
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $920,533
Award facts
- Opportunity
-
- 140D0423Q1075 Solicitation number
- Contract value 100% obligated
- $920,533.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $920,533 |
About this award
CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, was awarded a Performance Satisfaction Survey (PSS) call order valued at $920,533 by the Internal Revenue Service on September 25, 2023. This contract award is executed as a firm fixed-price Blanket Purchase Agreement (BPA) call under the General Services Administration's Multiple Award Schedule (MAS) contract vehicle, with an ultimate completion date of September 24, 2024. The work will be performed in Ann Arbor, Michigan. No small business set-aside designation was applied to this award.
This call order represents one of over 30 individual orders generated under CFI Group USA LLC's broader BPA with the federal government, which carries a total ceiling value of $13.6 million and remains valid through May 7, 2025. The company specializes in customer satisfaction measurement and performance assessment services for civilian federal agencies, utilizing the American Customer Satisfaction Index (ACSI) methodology. Through this PSS contract with the IRS, CFI Group USA LLC will design, implement, and analyze survey instruments to measure customer satisfaction and program effectiveness, supporting Treasury Department efforts to assess performance and gather stakeholder feedback for continuous improvement of federal services.
Quick answers
Who was awarded contract 140D0423F1153?
140D0423F1153 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 25, 2023.
How much is contract 140D0423F1153 worth?
The government has obligated $920,533 on 140D0423F1153.
Which agency awarded contract 140D0423F1153?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1153, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F1153 an order under another contract?
Yes. 140D0423F1153 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F1153 competed?
The extent of competition for 140D0423F1153 was full and open competition.
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