Performance satisfaction survey (PSS) 053 - department of health and human services (HHS)

Ended Awarded Last action

Contract number
140D0423F1245
Awardee
Awarding agency
Obligated
$33,649

Award facts

Opportunity
  • 140D0423Q1026 Solicitation number
Contract value 100% obligated
$33,649.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $33,649

About this award

The Department of Health and Human Services awarded a $33,649 firm fixed-price contract to CFI Group USA LLC on September 11, 2023, for Performance Satisfaction Survey (PSS) services. This contract represents a call order under CFI Group USA LLC's existing General Services Administration Multiple Award Schedule (MAS) Blanket Purchase Agreement, which carries a total ceiling value of approximately $13.6 million and is valid through May 7, 2025. The work will be performed in Ann Arbor, Michigan, with an ultimate completion date of September 29, 2024. No set-aside designation was applied to this award, indicating open competition in the federal marketplace.

CFI Group USA LLC is a market research and consulting firm specializing in customer satisfaction surveys and performance assessment services for federal agencies. The contractor employs sophisticated survey methodologies, including the American Customer Satisfaction Index (ACSI) approach, to measure customer experiences, program effectiveness, and stakeholder feedback across multiple civilian agencies. HHS's funding through this call order contributes to the company's broader contract portfolio, which has generated over 30 individual orders from agencies including the Departments of Education, Treasury, and Veterans Affairs, as well as the Social Security Administration and other independent agencies. The MAS vehicle provides flexibility through both firm fixed-price and time-and-materials pricing options to accommodate varying agency requirements.

Quick answers

Who was awarded contract 140D0423F1245?

140D0423F1245 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 11, 2023.

How much is contract 140D0423F1245 worth?

The government has obligated $33,649 on 140D0423F1245.

Which agency awarded contract 140D0423F1245?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1245, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F1245 an order under another contract?

Yes. 140D0423F1245 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F1245 competed?

The extent of competition for 140D0423F1245 was full and open competition.

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