PSS 036 program performance satisfaction survey - government accountability office

Ended Awarded Last action

Contract number
140D0423F0259
Awardee
Awarding agency
Obligated
$47,399

Award facts

Opportunity
  • 140D0423Q0266 Solicitation number
Contract value 100% obligated
$47,399.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00002 $0
Other Administrative Action P00001 · PSS 036 performance satisfaction survey - government accountability office $0
Original award $47,399

About this award

The Government Accountability Office awarded a $47,399 firm fixed-price BPA call to CFI Group USA LLC for the PSS 036 Program Performance Satisfaction Survey. The contract was awarded on March 6, 2023, with an ultimate completion date of March 5, 2024, and is performed in Ann Arbor, Michigan. This award is a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule, which carries a total ceiling value of $13.6 million and is valid through May 7, 2025. No set-aside designation was used for this award, indicating open competition. The contract is funded through the Office of Policy Management and Budget (civilian agency funding).

CFI Group USA LLC is a market research and consulting firm specializing in customer satisfaction surveys and performance assessment services for federal agencies. Under this engagement, the contractor will design, implement, and analyze survey instruments to measure program effectiveness and stakeholder satisfaction for the GAO. The firm has extensive experience delivering similar performance satisfaction survey services across multiple federal agencies, including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, utilizing sophisticated survey methodologies and the American Customer Satisfaction Index approach. The contractor's work under this BPA typically encompasses survey design, data collection, analysis, and recommendations to enhance federal program effectiveness.

Quick answers

Who was awarded contract 140D0423F0259?

140D0423F0259 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on March 6, 2023.

How much is contract 140D0423F0259 worth?

The government has obligated $47,399 on 140D0423F0259.

Which agency awarded contract 140D0423F0259?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0259, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F0259 an order under another contract?

Yes. 140D0423F0259 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F0259 competed?

The extent of competition for 140D0423F0259 was full and open competition.

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