Performance satisfaction survey (PSS) 060 - department of commerce national weather service (NWS)

Ended Awarded Last action

Contract number
140D0423F1343
Awardee
Awarding agency
Obligated
$45,629

Award facts

Opportunity
  • 140D0423Q1213 Solicitation number
Contract value 100% obligated
$45,629.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00001 $0
Original award $45,629

About this award

The Department of Commerce National Weather Service awarded a $45.6K firm fixed-price BPA call to CFI Group USA LLC for Performance Satisfaction Survey (PSS) services. This contract, which commenced on September 29, 2023, and concluded on September 28, 2024, was executed without a set-aside designation through the General Services Administration's Multiple Award Schedule (MAS) contract vehicle. CFI Group USA LLC, a market research and consulting firm headquartered in Ann Arbor, Michigan, specializes in customer satisfaction surveys and performance assessment services for federal agencies.

This award represents a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the GSA, which carries a ceiling value of $13.6M and remains valid through May 7, 2025. The BPA enables the company to deliver survey design, data collection, analysis, and stakeholder feedback services across multiple federal agencies. CFI Group USA LLC has historically provided similar services to numerous civilian agencies including the Departments of Education, Health and Human Services, Treasury, and Veterans Affairs, leveraging the American Customer Satisfaction Index (ACSI) methodology to measure program effectiveness and customer experiences within the federal government.

Quick answers

Who was awarded contract 140D0423F1343?

140D0423F1343 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 29, 2023.

How much is contract 140D0423F1343 worth?

The government has obligated $45,629 on 140D0423F1343.

Which agency awarded contract 140D0423F1343?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1343, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F1343 an order under another contract?

Yes. 140D0423F1343 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F1343 competed?

The extent of competition for 140D0423F1343 was full and open competition.

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