Performance satisfaction survey (PSS) 058 - department of health and human services (HHS) health resources and services administration (hrsa)

Ended Awarded Last action

Contract number
140D0423F1299
Awardee
Awarding agency
Obligated
$244,952

Award facts

Opportunity
  • 140D0423Q1188 Solicitation number
Contract value 100% obligated
$244,951.50 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00002 $0
Supplemental Agreement for work within scope P00001 $0
Original award $244,952

About this award

The Department of Health and Human Services Health Resources and Services Administration awarded a Performance Satisfaction Survey (PSS) call order valued at $244,951.50 to CFI Group USA LLC on September 18, 2023, with an ultimate completion date of March 17, 2025. This firm-fixed-price contract, which does not include a set-aside designation, is issued under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration Multiple Award Schedule. The work will be performed in Ann Arbor, Michigan, where CFI Group USA LLC is headquartered. The company specializes in customer satisfaction surveys and performance assessment services for federal agencies, utilizing methodologies such as the American Customer Satisfaction Index approach to measure program effectiveness and stakeholder feedback.

This call order represents one of over 30 individual orders issued against CFI Group USA LLC's $13.6 million GSA MAS BPA, which remains valid through May 7, 2025. CFI Group USA LLC has established a track record delivering survey design, data collection, analysis, and recommendations across multiple federal agencies including the Departments of Education, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration and Small Business Administration. The BPA contract vehicle enables flexible engagement for performance satisfaction survey services across HRSA and other civilian federal agencies, supporting their efforts to assess customer experiences and program outcomes.

Quick answers

Who was awarded contract 140D0423F1299?

140D0423F1299 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 18, 2023.

How much is contract 140D0423F1299 worth?

The government has obligated $244,952 on 140D0423F1299.

Which agency awarded contract 140D0423F1299?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F1299, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0423F1299 an order under another contract?

Yes. 140D0423F1299 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0423F1299 competed?

The extent of competition for 140D0423F1299 was full and open competition.

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