Performance satisfaction survey (PSS) 073 - U.S. Department of the treasury internal revenue service (IRS)
Ended Awarded Last action
- Contract number
- 140D0424F0913
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $246,185
Award facts
- Opportunity
-
- 140D0424Q0706 Solicitation number
- Contract value 100% obligated
- $246,184.65 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Terminate for Convenience | $0 | |
| Other Administrative Action | $0 | |
| Original award | $246,185 |
About this award
The U.S. Department of the Treasury's Internal Revenue Service awarded a $246,185 firm fixed-price contract to CFI Group USA LLC on September 1, 2024, with completion scheduled for March 21, 2025. This is a call order under a Blanket Purchase Agreement (BPA) on the General Services Administration's Multiple Award Schedule (MAS), a vehicle that provides indefinite delivery/indefinite quantity services with a total ceiling value of $13.6M through May 2025. CFI Group USA LLC, a market research and consulting firm based in Ann Arbor, Michigan, specializes in customer satisfaction surveys and performance assessment services for federal agencies. The Performance Satisfaction Survey (PSS) 073 contract carries no set-aside designation, indicating open competition in the federal marketplace. The work will be performed in Ann Arbor, Michigan.
Under this contract, CFI Group USA LLC will deliver survey design, data collection, analysis, and recommendations to measure customer satisfaction and program effectiveness for the IRS. The firm leverages the American Customer Satisfaction Index (ACSI) methodology and brings extensive experience across numerous federal agencies including the Departments of Education, Health and Human Services, Veterans Affairs, and Transportation, as well as independent agencies such as the Social Security Administration and Small Business Administration. This engagement supports the Treasury's broader mission to enhance taxpayer experience and program performance through evidence-based feedback mechanisms.
Quick answers
Who was awarded contract 140D0424F0913?
140D0424F0913 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 1, 2024.
How much is contract 140D0424F0913 worth?
The government has obligated $246,185 on 140D0424F0913.
Which agency awarded contract 140D0424F0913?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0913, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0424F0913 an order under another contract?
Yes. 140D0424F0913 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0424F0913 competed?
The extent of competition for 140D0424F0913 was full and open competition.
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award