Performance satisfaction survey (PSS) 064 - department of health and human services (HHS)

Ended Awarded Last action

Contract number
140D0424F0131
Awardee
Awarding agency
Obligated
$33,649

Award facts

Opportunity
  • 140D0424Q0151 Solicitation number
Contract value 100% obligated
$33,649.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Policy Management and Budget Departmental Offices, Department of the Interior
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00001 $0
Original award $33,649

About this award

The Department of Health and Human Services, through its Office of Policy Management and Budget, awarded a $33,649 firm fixed-price Blanket Purchase Agreement (BPA) call to CFI Group USA LLC on September 22, 2024, for performance satisfaction survey services. The work will be performed in Ann Arbor, Michigan, with completion scheduled for April 23, 2025. This award represents a task order under CFI Group USA LLC's existing General Services Administration Multiple Award Schedule (MAS) BPA, which carries a total ceiling value of $13.6 million and remains valid through May 7, 2025. No set-aside designation was used for this procurement.

CFI Group USA LLC, a market research and consulting firm specializing in customer satisfaction measurement and federal program assessment, will deliver survey design, implementation, and analysis services consistent with its core competencies in the American Customer Satisfaction Index (ACSI) methodology. The company has established a track record of providing performance satisfaction survey services across multiple civilian federal agencies, including HHS, the Departments of Education, Treasury, and Veterans Affairs, as well as independent agencies such as the Social Security Administration. This task order will contribute to HHS's ongoing efforts to measure customer experiences and program effectiveness through sophisticated survey methodologies and stakeholder feedback collection.

Quick answers

Who was awarded contract 140D0424F0131?

140D0424F0131 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 22, 2024.

How much is contract 140D0424F0131 worth?

The government has obligated $33,649 on 140D0424F0131.

Which agency awarded contract 140D0424F0131?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0424F0131, with funding from Office of Policy Management and Budget (Departmental Offices).

Is contract 140D0424F0131 an order under another contract?

Yes. 140D0424F0131 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 140D0424F0131 competed?

The extent of competition for 140D0424F0131 was full and open competition.

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