PSS 024 - performance satisfaction survey - department of the treasury, united states mint
Ended Awarded Last action
- Contract number
- 140D0423F0581
- Awardee
-
CFI Group Usa, L.L.C. UEI HUNVF7L24SN8
- Awarding agency
-
Interior Business Center
Office of Policy Management and Budget, Department of the Interior
- Obligated
- $36,065
Award facts
- Opportunity
-
- 140D0422Q0931 Solicitation number
- Contract value 100% obligated
- $36,065.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Funding agency
- Office of Policy Management and Budget Departmental Offices, Department of the Interior
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Ann Arbor, MI 48108, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Original award | $36,065 |
About this award
CFI Group USA LLC, a market research and consulting firm specializing in customer satisfaction surveys and performance assessment, was awarded a $36,065 firm fixed-price contract by the Department of the Treasury's United States Mint on May 16, 2023. This contract represents a call order under CFI Group USA LLC's existing Blanket Purchase Agreement with the General Services Administration's Multiple Award Schedule, which carries a total ceiling value of $13.6 million through May 7, 2025. The work will be performed in Ann Arbor, Michigan, with an ultimate completion date of September 30, 2023. No set-aside designation was used for this award, indicating open competition in the federal marketplace.
The Performance Satisfaction Survey contract falls within the scope of CFI Group USA LLC's core expertise in measuring customer experiences and program effectiveness for federal agencies. The contractor has demonstrated extensive experience delivering survey design, implementation, and analysis services across multiple civilian federal agencies, including the Departments of Education, Health and Human Services, Veterans Affairs, and Transportation, as well as independent agencies such as the Social Security Administration. Under this specific call order, CFI Group USA LLC will support the Treasury Department's efforts to assess satisfaction and performance metrics, leveraging methodologies such as the American Customer Satisfaction Index approach to gather actionable stakeholder feedback and recommendations for improving federal program effectiveness.
Quick answers
Who was awarded contract 140D0423F0581?
140D0423F0581 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on May 16, 2023.
How much is contract 140D0423F0581 worth?
The government has obligated $36,065 on 140D0423F0581.
Which agency awarded contract 140D0423F0581?
Interior Business Center (Office of Policy Management and Budget) awarded 140D0423F0581, with funding from Office of Policy Management and Budget (Departmental Offices).
Is contract 140D0423F0581 an order under another contract?
Yes. 140D0423F0581 is a BPA call under 47QRAA19D0060-140D0422A0002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 140D0423F0581 competed?
The extent of competition for 140D0423F0581 was full and open competition.
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