Unemployment Cost Management Services
Closed State & local contract opportunity
- Solicitation number
- RFP PS-26-0009
- State
- Arizona
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 91885 Personnel/Employment Consulting (Human Resources)
- 95238 Employee Assistance Programs (Including Unemployment Compensation Administration Services)
- 95258 Human Resources Development Services
- 95391 Unemployment Insurance
- 96130 Employment Agency And Search Firm Services (Including Background Investigations And Drug Testing For Employment)
- 96162 Personnel Services (Not Employment)
- UNSPSC codes
- 84131609 Employee assistance programs
- 80111502 Compensation or benefits planning
- 80111511 Labor training impact assessment
- 80111509 Job evaluation service
- 80111721 Non-Executive recruitment service
- 80111624 Temporary Travel Staffing
- 80111711 Permanent information technology software developers
- 80111508 Service recognition programs
- 80111710 Permanent legal staffing needs
- 80111715 Permanent professional staff
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- 80111500 Human resource development
- 80111505 Human resources productivity audits
- 84131606 Unemployment insurance
- 80111717 Employee physical screening service
- 80111706 Permanent clerical or administrative assistance
- 80111707 Permanent technical staffing needs
- 80111704 Permanent marketing staff needs
- 80111716 Permanent information technology staffing needs
- 80111702 Reference or background check services
- 93141805 Unemployment services
- 80111503 Labor or union relations
- 80111504 Labor training or development
- 80111510 Job description development and writing service
- 80111513 Internal training service
- 94131504 Development aid non governmental services
- 80111701 Staff recruiting services
- 80111703 Resume or curriculum vitae screening services
- 80111705 Permanent machinist personnel
- 80111708 Permanent financial staffing needs
- 80111709 Permanent medical staff needs
- 80111712 Permanent information technology networking specialists
- 80111713 Permanent information technology systems or database administrators
- 80111714 Permanent drivers
- 80111718 Employee skill testing and assessment service
- 80111719 Employee psychometric testing service
- 80111720 Executive recruitment service
- 84131615 Employee non-health Insurance services
- Point of contact
-
- Chad Elms chad.elms@phoenix.gov (602) 261-8053
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The City of Phoenix Finance Central Procurement Department is seeking a contractor to provide comprehensive Unemployment Cost Management Services through Request for Proposal PS-26-0009. The solicitation is for a five-year contract commencing on or about March 1, 2026, with the primary objective of managing unemployment claims for the city. Qualified vendors must have a minimum of five years of experience providing unemployment cost management services to public and private entities. The proposal will be evaluated across 64 specific areas, with a total possible score of 1,000 points, including detailed assessment of claims management methodology, hearing representation, benefit charge audits, reporting capabilities, legislative update processes, training programs, and data security protocols. Key deliverables include comprehensive claims management, proactive hearing representation, systematic benefit charge audits, monthly reporting, legislative tracking, and employee training. The solicitation timeline includes a non-mandatory pre-offer conference on August 28, 2025, written inquiries due by September 16, 2025, and a final proposal response deadline of October 3, 2025, at 2:00 pm. The pricing proposal will be evaluated separately, with 250 points (25% of total score) allocated to the lowest cost.
The procurement includes specific Disadvantaged Business Enterprise (DBE) and Small Business Participation requirements mandated by the United States Department of Transportation. Contractors must track and report DBE and small business participation monthly through the City's "Certification and Compliance System" and submit an annual Small Business Participation Plan. The solicitation emphasizes good faith efforts to promote participation of Small Businesses and DBE firms, including identifying opportunities for DBE-certified suppliers and encouraging potential DBE certifications. Vendors must complete Federal Transit Administration (FTA) certifications covering areas such as tax liability, debarment, lobbying, Buy America compliance, and vehicle manufacturing standards. While no specific incumbent vendor is mentioned, the contract includes provisions for potential multiple award scenarios, with the City reserving the right to reject all proposals. Although a specific budget range is not explicitly stated, the evaluation will consider an annual fee as the primary cost factor, suggesting the contract has significant financial implications for the selected vendor(s).
Opportunity text
The City of Phoenix invites sealed offers for unemployment cost management services for a five commencing on or about March 1, 2026, in accordance with the specifications and provisions contained herein or the "Effective Date" which is upon award by City Council, conditioned upon signature and recording by the City Clerk's department, as required by the Phoenix City Code, whichever is later.
This solicitation is available through the City's Procurement Portal. For technical support issues related to the OpenGov e-Procurement Portal, Offeror may use the support bubble on the bottom right, or email procurement-support@opengov.com for any assistance. For other issues related to this solicitation please contact the procurement officer listed under Contact Information.
Notwithstanding the foregoing, this Agreement will terminate upon the earliest occurrence: by reaching the end of the term including any extensions exercised, or termination pursuant to the provisions of this Agreement.
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