UNSPSC 84131609: Employee assistance programs

Costs related to insurance services for confidential counseling services to eligible employees, retirees, and their eligible dependents

UNSPSC 84131609 Employee assistance programs is a Commodity code that encompasses EAP services, benefits consulting and administration, wellness programming, and related human resources support functions that state and local governments procure for their workforce. Recent state and local solicitations reveal a market where county governments, city human resources departments, and state agencies solicit for comprehensive mental health counseling, crisis intervention, substance abuse referral, financial planning assistance, manager training, and work-life services delivered on a per-employee-per-month or fixed annual basis. Issuing bodies include mid-sized county governments (Orange County California, Montgomery County Maryland, Monroe County Florida, Johnson County Texas, White County Georgia, Pinellas County Florida), city HR departments (Wichita, Lubbock, Dallas, New Carrollton), state agencies (Texas Department of Housing and Community Affairs, Texas Historical Commission, State of Texas, California Department of Corrections and Rehabilitation, Mississippi Department of Mental Health), and public authorities (Housing Authority of Alameda, Events DC, Teachers Retirement System of Texas). Beyond core EAP services, recent opportunities show purchasing demand for employee benefits broker services, health navigation and concierge services, wellness program administration, 457(b) plan administration, compensation studies, workers' compensation claims administration, and workforce development services—a portfolio that clusters around total workforce support and risk mitigation rather than EAP counseling alone.

Activity concentrates in Texas (multiple state agencies, cities, and counties), California (Orange County, Alameda, Santa Monica, CDCR), Florida (Pinellas County, Monroe County), Maryland (Montgomery County, New Carrollton), and Georgia (White County), with secondary activity in Washington DC (Events DC). Representative current opportunities include White County Georgia's RFQ for benefits broker services due December 11, 2026, covering annual benefits renewals, claims analysis, compliance support, and open enrollment coordination for 272 employees; Pinellas County Florida's RFP 26-0251 for employee benefits concierge and health navigation services due March 5, 2026, targeting 3,250 county employees with pricing on a per-employee-per-month basis and a five-year initial term; the Texas Department of Housing and Community Affairs' RFP due July 6, 2026, for EAP services covering 393 employees across twelve Texas metropolitan areas with a 5% HUB subcontracting requirement; and the Texas Historical Commission's RFP 808-26-261504 due June 29, 2026, for EAP services with an eight-year minimum experience requirement and lump-sum annual pricing. Set-asides appear sporadically—Events DC's comprehensive wellness program RFQ (August 10, 2026) carries a District of Columbia DBE/SBE set-aside, while Texas state procurements consistently require HUB participation. Evaluation typically weights experience and qualifications heavily alongside cost, with many solicitations requiring specific credentials (insurance licenses, HITRUST/SOC2 certifications, licensed clinician networks) and references from similar public-sector clients.