UNSPSC 84131609: Employee assistance programs

Costs related to insurance services for confidential counseling services to eligible employees, retirees, and their eligible dependents

UNSPSC 84131609 Employee assistance programs (Commodity) covers comprehensive mental health counseling, crisis intervention, substance abuse referrals, and work-life support services that state and local governments procure for their employee populations. State and local issuing bodies soliciting under this code span state departments, county governments, cities, school districts, and special-purpose agencies including retirement systems and public universities. The work being solicited ranges from basic assessment-and-referral EAP models to expanded counseling with six to eight sessions per incident annually, crisis debriefing, supervisory training, and 24/7 hotline access. Pricing is typically structured as per-employee-per-month (PEPM) flat fees or lump-sum contracts with service guarantees. Representative recent opportunities include the State of Texas purchasing EAP services with HUB subcontracting requirements (proposals due July 28, 2026); the Texas Historical Commission procuring full-service EAP with an eight-year vendor experience minimum (proposals due June 29, 2026); Texas Department of Housing and Community Affairs seeking EAP coverage for 393 employees across twelve Texas metropolitan areas on a per-employee basis (proposals due July 6, 2026); and Clayton County Public Schools in Georgia issuing RFP 008-26 for EAP services to 7,800 employees with three service-level models priced on a PEPM basis and a 5% Small Local Business Enterprise evaluation weight (proposals due May 5, 2026).

The code shows robust recent activity concentrated in Texas state agencies and Texas local governments, with significant secondary activity across Florida counties and municipalities, Georgia school districts, and Maryland county systems. Other recent solicitations include Montgomery County, Maryland seeking EAP services for 10,750 employees (incumbent ComPsych Corporation, proposals due February 7, 2026); Williamson County, Texas procuring services for 2,150 employees at a budgeted cost of $56,878.03 with a three-year initial term (proposals due March 3, 2026); the City of Orlando, Florida seeking EAP services for 3,721 employees at the incumbent rate of $2.30 PEPM (proposals due May 12, 2026); and Teacher Retirement System of Texas issuing RFP TRS000633 for multi-location EAP coverage with a minimum five-year vendor experience requirement (proposals due February 26, 2026). School districts emerge as repeat buyers across multiple states; county governments and state agencies dominate activity in Texas. Most opportunities emphasize licensed counselor credentials, multi-modality delivery (phone, video, chat), crisis response time standards (24-48 hours for non-urgent, 2 hours for crisis), and performance metrics including utilization reporting and participant satisfaction surveys. Many solicitations include HUB, SLBE, or local-vendor preference weighting.