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TREASURY SERVICES QUESTIONNAIRE
This completed and signed form should be returned with the Vendor’s submittal. If not submitted with the solicitation response, it must be submitted within three business days after the County’s request.
Vendors are required to respond to each question by indicating either a “Yes” or “No” under the Respond column. If Vendor responds “No” to a question, Vendor must provide a brief explanation explaining why its firm does not provide the service. If the comment is lengthy, Vendor may use a separate page and reference the Item Number before each response.
| Respond Yes/No |
| If No, BRIEFLY explain why. |
| 1. |
| Can your bank provide deposit transaction records with unique numbers of deposit tickets representing different deposit locations? |
| 2. |
| Are deposit transaction records reported with unique location codes in the addenda of a Previous Day BAI report? |
| 3. |
| Can deposit tickets be ordered through your bank with charges passed through to monthly account analysis? |
| 4. |
| Does your cash vault accept mixed deposits with checks, currency and coins all placed in one deposit with a deposit slip? |
| 5. |
| Does your cash vault accept coin only deposits? |
| 6. |
| Does your bank have an automated coin/currency ordering service? |
| 7. |
| Does your bank offer standing change orders? |
| 8. |
| Is there a requirement to order in standard sizes (e.g., standard straps of currency and full boxes of coin)? If yes, please explain. |
| 9. |
| Can your bank automatically redeposit return items? |
| 10. |
| Is remote deposit information available real-time on a current day BAI report (Cash Management reporting)? |
| 11. |
| Does your bank offer Remote Deposit Capture and Image Cash Letter? If so, can the bank provide the equipment and software? |
| 12. |
| Does the bank offer full and partial reconciliation services (ARP)? |
| 13. |
| Does your bank offer a dedicated customer service representative for resolution of account issues? |
| 14. |
| Does your bank provide foreign currency conversion services? List accepted currencies. |
| 15. |
| Does your bank have two-step authentication procedures in place for accessing wire transfer/ACH payment modules? |
| 16. |
| Does your bank provide dual authorization on all outgoing wire and ACH transfers? |
| 17. |
| Can limits by single transaction and daily aggregate amounts be set per user, per account for Fed Wire and ACH transfers? |
| 18. |
| Are detailed reports for returned ACH, Fed Wire and Check payments available through the online banking platform? |
| 19. |
| Are detailed reports for current day and prior day activity available through the online banking platform? |
| 20. |
| Does your bank’s online platform provide a way to manually add checks to the positive pay file? |
| 21. |
| Does your bank’s online platform offer access to the following services: |
(a) Cash management/balance reporting
(b) Payments (i.e. ACH, wires etc.)
(c) Reconciliation
(d) Positive pay decisions
(e) Stop payments
(f) Check & deposit images
(g) Account validation services
| 22. |
| Does your online banking platform provide proactive notifications of select key events e.g. low balance, wire transfers (both debit and credit) statements, or pending approvals. |
| 23. |
| Can your bank provide a stop payment duration of at least six years? |
| 24. |
| Does your bank allow for the viewing of check images for at least seven (7) years before they are archived? |
| 25. |
| For ACH Payments, can your bank report by individual ACH payment transactions in detail on the Previous Day BAI file? |
| 26. |
| Does your bank provide dual authorization for all outgoing wire and ACH transfers? |
| 27. |
| Can limits by single transaction and daily aggregate amounts be set per user, per account for Fed Wire and ACH transfers? |
| 28. |
| Are detailed reports for returned ACH, Fed Wire Transactions, and Check payments available through the online banking system? |
| No. |
| WEB PAYMENTS SERVICE (E-bill) |
| 29. |
| Does your bank provide online payments services and by phone using debit card, credit card and ACH? |
| 30. |
| Does the web-payment service allow for enrolled users and one-time guest payments? |
| 31. |
| Can the service display customer account statements and collect late fees? |
| 32. |
| Is your bank able to send and receive transmissions using the ISO 20022 protocol? |
| 33. |
| Is your bank able to accept Direct Deposit files via secure transmission? |
| 34. |
| Is your bank able to accept Positive Pay files via secure transmission? |
| 35. |
| Is your bank able to accept stop payment and/or voids via secure file transmission from an ERP PeopleSoft platform without having to manually reenter into your bank proprietary website? |
| 36. |
| Is your bank able to accept Electronic Data Interchange files via secure transmission? |
| 37. |
| Is your bank able to accept E-Check file via secure transmission? |
| 38. |
| Is your bank able to send paid check files via secure transmission? |
| 39. |
| Is your bank able to send a BAI file on a daily and intra-day basis? |
| No. |
| FRAUD PROTECTION SERVICES |
| 40. |
| Does your bank offer ACH Debit Block/Filter? |
| 41. |
| Does your bank provide account validation services for vendor payments? |
| 42. |
| Does your bank offer Payee Match Positive Pay for Controlled Disbursement? |
| 43. |
| Does your bank offer a way to prevent checks from clearing on non-disbursement accounts? |
| 44. |
| Does your bank have two-step authentication procedures in place for accessing wire transfer/ACH payment modules? |
| 45. |
| Does your bank provide dual authorization for all outgoing wire and ACH transfers? |
| 46. |
| Can limits by single transaction and daily aggregate amounts be set per user, per account for Fed Wire and ACH transfers? |